Article ID: 161841 - View products that this article applies to.
This article was previously published under Q161841
In Word versions 6.x and 7.x, when you open a Word 97 document that contains PNG or JPG graphics, you may receive one of the following error messages:
When you click OK, you receive this message:
Microsoft Word 97 Conversion: Out of Memory
where <path> and <filename> will vary depending on the location and name of the document that you are trying to open.
Microsoft Word Err = 1025: Word cannot open the document. (<path><filename>)
Microsoft Word 97 Conversion: Unable to load graphics conversion filter. Continue with document conversion?
Case 1:Microsoft Word 97 saves PNG and JPG graphics files in their native file formats (that is, Word 97 does not convert these graphics to EMF/WMF formats as it does with other graphic formats). The converter that is installed to Word 6.0 (Msword8.cnv) has a problem converting some Word 97 documents containing PNG or JPG graphics to Word 6.x, 7.x format.
Case 2:One or more of the following graphics filters installed by the Word 97 converter Setup is either missing or an incorrect version of the filter.
Following are the graphics filter files installed by the Wrd97cnv.exe Setup for Word 6.x and 7.x.
Filters for Word 6.x (located in the Msapps/Grphflt directory): File name Size Date ------------------------------------- Emfimp.flt 150KB 8/29/1996 Iffjpeg.dll 76KB 4/2/1996 Jpegimp.flt 14KB 4/2/1996 Pictimp.flt 57KB 5/25/1993 Pngimp.flt 128KB 9/25/1996 Filters for Word 7.x (located in the Program Files\Common Files\Microsoft Shared/Grphflt folder): File name Size Date -------------------------------------- Emfimp32.flt 333KB 9/19/1996 Jpegim32.flt 168KB 9/19/1996 Png32.flt 218KB 10/15/1996 Pictim32.flt 80KB 9/30/1996
Workaround for Case 1To work around this behavior, use one of the following methods.
Method 1: Save the File in as a Word 6.0/95 Document
In your Word 97 document, insert the graphics files in a format other than PNG or JPG before you open the document in Word 6.x or 7.x.
Workaround for Case 2To work around this behavior, use the following method:
Reinstall the converter and associated graphics filters by running the Wrd97cnv.exe setup again to ensure usage of the correct filters.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
If you're using Word 6.x or Word 7.x for Windows, you must install the Word 97-2000 Import Converter to open Word 97 documents. For additional information, please see the following article in the Microsoft Knowledge Base:
For more information about Word converters, click the Office Assistant, type "file converters," click Search, and then click to view "File format converters supplied with Microsoft Word."
(http://support.microsoft.com/kb/162214/EN-US/ )WD: How to Obtain the Word 97-2000 Import Converter
NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
For information on error messages you may receive when converting the following objects:
(http://support.microsoft.com/kb/120802/EN-US/ )Office: How to Add/Remove a Single Office Program or Component
Please see the following article in the Microsoft Knowledge Base:
Microsoft Equation Editor Microsoft Graph Microsoft Excel Worksheet Microsoft Document Map Microsoft PowerPoint Slide Microsoft Photo Editor Microsoft Clip Gallery (Word 6.x only) Microsoft Organization Chart (Word 6.x only)
(http://support.microsoft.com/kb/157546/EN-US/ )Can't Edit Objects in Converted Word Document
Article ID: 161841 - Last Review: August 17, 2005 - Revision: 1.1
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.