Article ID: 2353968 - View products that this article applies to.
When you try to receive email in Microsoft Outlook for Mac 2011, you receive an error message that resembles the following message:
Mail could not be received at this time.
The server for account <name> returned the error "authentication failed." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?
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Adjust the account settings
To adjust the account settings, follow these steps:
Article ID: 2353968 - Last Review: September 3, 2013 - Revision: 4.0