Article ID: 289166
This article was previously published under Q289166
This article has been archived. It is offered "as is" and will no longer be updated.
While Autochk.exe is running during a restart, a race condition may occur and cause Autochk.exe to stop responding. Because the computer does not restart, Autochk.exe does not complete the tasks on the NTFS system volume. This is more likely to occur on multiprocessor systems.
This behavior can occur because the internal variable that keeps track of how much memory remains is not protected against race condition.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
To work around this issue, use one of the following options:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 2.
For additional information about the Autochk tool, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/218461/EN-US/ )Enhanced Chkdsk, Autochk, and Chkntfs Tools in Windows 2000
For additional information about how to use the Recovery console, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/229716/EN-US/ )Description of the Windows 2000 Recovery Console