Article ID: 892449 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to download only the message headers for your e-mail messages in Microsoft Outlook, the whole e-mail message for your MSN Hotmail and your MSN, The Microsoft Network, e-mail accounts are downloaded. However, only the headers for your Microsoft Exchange e-mail account e-mail messages are downloaded.
This issue occurs because the Download headers only option only works for your Exchange account in your e-mail profile.
To use the Download headers only option for your Exchange e-mail account, follow these steps:
To work around this issue, select the Download headers option for Outlook Connector. To do this in Outlook, click Outlook Connector, point to Download Mode, and then click Download Headers.
Article ID: 892449 - Last Review: December 5, 2014 - Revision: 2.0