Article ID: 957010 - View products that this article applies to.
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On a system that has Microsoft Antigen 9.0 for Exchange with Service Pack 1 installed, the Getenginefiles.exe process may stop responding. Additionally, a Dr. Watson crash that references Bucket ID 604327993 is generated.
To resolve this problem, install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
957075Note You must install Antigen 9.0 for Exchange with Service Pack 1 before you install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
(http://support.microsoft.com/kb/957075/ )Description of Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 957010 - Last Review: January 15, 2015 - Revision: 1.0