Article ID: 969358
If you have problems with Internet Explorer 8, you might want to try Compatibility View
(http://support.microsoft.com/kb/969360/ln/)or our guided help
(http://support.microsoft.com/gp/pc_ie_v8intro)to see whether you can fix the problem. However, if you just want to uninstall, or remove, Internet Explorer 8, this article helps you do that. When you remove Internet Explorer 8, your earlier version of Internet Explorer is restored with your customizations (such as add-ins, Favorites, and your home page).
To uninstall Internet Explorer 8 yourself, follow the instructions for your version of Windows. To follow these steps, you must be logged on to Windows as an administrator. Alternatively you can also use the automatic Microsoft Fix it solution at the bottom of the article to have Internet Explorer 8 uninstalled.
You will then need be asked to reboot your PC, please go ahead and do this and once it is booted back up Internet Explorer 8 will be removed from your PC.
To remove Internet Explorer 8 automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Known issue You might receive the following message when you run this Fix it:
This occurs if Internet Explorer 8 is set as not removable. This can occur if you install Internet Explorer 8 before you install Service Pack 3 (SP3) for Windows XP. If this scenario applies to you, then you must uninstall SP3 before you can uninstall Internet Explorer 8. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/950719/ )You cannot uninstall Internet Explorer 7 or Internet Explorer 8 after you install Windows XP Service Pack 3
More information and step-by-step guides can be found in these articles :
(http://support.microsoft.com/kb/969359/ )How to: Uninstall Internet Explorer 8.0 from Windows Vista
(http://support.microsoft.com/kb/969360/ )How to: Use the Compatibility View in Internet Explorer 8.0
Or visit our Internet Explorer Solution Centre
(http://support.microsoft.com/ph/807/en-gb)for more troubleshooting and background information on everything around Internet Explorer.
Article ID: 969358 - Last Review: 26 March 2009 - Revision: 1.3