Article ID: 970311 - View products that this article applies to.
On a server that is running Microsoft Exchange Server 2007 and that has the mailbox server role installed, you receive the following error message:
PKM executable encountered a problem and needed to close
Additionally, the following error events are logged to the Event log:
Exchange Server 2007 uses the Msfte.dll component in Microsoft SQL Server 2005 to create an index. Certain messages that include certain attachments cause the exceptions that are mentioned in the "Symptoms" section.
To resolve this problem, install Exchange 2007 Service Pack 2.
To obtain the Exchange 2007 SP2 package, visit the following Microsoft Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 970311 - Last Review: September 1, 2009 - Revision: 2.0