Microsoft Support

Microsoft Home Page

Sign in

Select the product you need help with

Select a solution

Automatically diagnose and fix Windows audio playback problems
Automatically diagnose and repair problems with your computer sound and audio playback device when your computer does not play sound or sound is muted.
Fix problems with CD or DVD drives that can’t read or write media
Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected.
Automatically Diagnose and fix Windows audio recording problems
Diagnose and repair sound and audio problems on your computer when your computer does not record sound, or the audio device is disabled or turned off.
Playing video files crashes or freezes Internet Explorer - Windows
Automatically diagnose and fix Internet Explorer or Windows applications when it freezes or stops responding caused by codecs when playing video files.
View pictures and videos in Windows Media Center
Learn how to view pictures and videos in Windows Media Center, including creating slide shows and rating your pictures.