Customer Service Hotlines & Operating Hours

Whether you are looking to resolve a product issue at home, searching for technical expertise at work or wanting to develop product solutions, Microsoft provides a variety of assisted support services to assist you.

Live Chat

Live Chat: Click here
Turnaround time within 24 business hours

Call Us

Call UsPhoneMenu Options

Product Information, Licensing, Purchase, and Event Enquiries
8:00 AM - 8:00 PM, Mondays to Fridays

Call 132058
 
 

Phone Menu Options
Click here

Technical Support
8:00 AM - 9:00 PM, Mondays to Sundays

Call 132058
 

Product Activation
24 x 7

Call 1800 642 008
 

For Other EnquiriesContactsMenu Options

Windows Live, Outlook.com Support

Online Support

 

Xbox
 

Call 1800 555 741
Online Support

 

Microsoft Surface Tablet Support
8:00 AM - 5:00 PM, Mondays to Fridays

Call 132058
Online Support

Phone Menu Options
Click here

Microsoft Store
9:00 AM - 7:00 PM, Mondays to Fridays

Call 1800 267 785
Online Support

 

Microsoft Account
(Sign in required for support options)

Online Support
 

Microsoft MCP Certifications
9:00 AM - 6:00 PM, Mondays to Fridays

Call 132058
 

 


Customer Service Phone Menu (Diagram)


 Call us: 13 20 58
1  Home User
Menu Options
  
1  To setup your Microsoft product including download or install
1 To setup Windows, Office, and other Microsoft products
2 For help upgrading to Windows 8.1
2  For Technical Support
1 For support with Windows, Office and other Microsoft products
2 If you need assistance with Surface tablet
3  For purchase enquiries, product information and media order
1 For questions before you buy or to purchase
2 For help buying from the Microsoft Online Store
4  For billing or account management
1 For billing enquiries
2 For password or login related issues with Microsoft Account or Live ID
5  For Product Activation
6  For Microsoft MCP Certifications
2  Business User
Menu Options
  
1  For Product Activation
2  For Product Information, Licensing, Purchase, Event Enquiries
1 Licensing enquiries
2 General enquiries
3  For Technical Support
4  For Microsoft Partner Network
1 Silver, Gold or Microsoft Action Pack Subscription
2 Registered Member or Non-member
3 Microsoft Partner Advisory Services
5  For Microsoft Exams and Courseware
1 Certified Professional or Certifications for Microsoft Dynamics
2 Certified Trainer
3 Courseware
6  For MSDN, TechNet, and other Subscriptions
1 MSDN, Expression, DreamSpark, BizSpark or WebsiteSpark
2 TechNet or IT Academy
7  For Surface Tablet Support

Live Chat and Email

Live Chat: Click here
8:30 AM - 5:30 PM, Mondays to Fridays

Email us: Click here
Turnaround time within 24 business hours

Call Us

Call UsPhoneMenu Options

Product Information, Licensing, Purchase, and Event Enquiries
8:30 AM - 5:30 PM, Mondays to Fridays

Call 132058
 
 

Phone Menu Options
Click here

Technical Support
8:00 AM - 8:00 PM, Mondays to Fridays

Call 131630 or 132058
 

Product Activation
24 x 7

Call 1800 642 008
 

For Other EnquiriesContactsMenu Options

Microsoft Partner Network
9:00 AM - 6:00 PM, Mondays to Fridays

 

 

Microsoft Exams and Courseware
9:00 AM - 6:00 PM, Mondays to Fridays

 
Call 132058
 

 
Phone Menu Options
Click here

MSDN, Technet and other Subscriptions
9:00 AM - 6:00 PM, Mondays to Fridays

 

 

Microsoft Surface Tablet Support
8:00 AM - 5:00 PM, Mondays to Fridays

 



Customer Service Phone Menu (Diagram)


 Call us: 13 20 58
1  Home User
Menu Options
  
1  To setup your Microsoft product including download or install
1 To setup Windows, Office, and other Microsoft products
2 For help upgrading to Windows 8.1
2  For Technical Support
1 For support with Windows, Office and other Microsoft products
2 If you need assistance with Surface tablet
3  For purchase enquiries, product information and media order
1 For questions before you buy or to purchase
2 For help buying from the Microsoft Online Store
4  For billing or account management
1 For billing enquiries
2 For password or login related issues with Microsoft Account or Live ID
5  For Product Activation
6  For Microsoft MCP Certifications
2  Business User
Menu Options
  
1  For Product Activation
2  For Product Information, Licensing, Purchase, Event Enquiries
1 Licensing enquiries
2 General enquiries
3  For Technical Support
4  For Microsoft Partner Network
1 Silver, Gold or Microsoft Action Pack Subscription
2 Registered Member or Non-member
3 Microsoft Partner Advisory Services
5  For Microsoft Exams and Courseware
1 Certified Professional or Certifications for Microsoft Dynamics
2 Certified Trainer
3 Courseware
6  For MSDN, TechNet, and other Subscriptions
1 MSDN, Expression, DreamSpark, BizSpark or WebsiteSpark
2 TechNet or IT Academy
7  For Surface Tablet Support
Last Review : Tuesday, 11 March 2014