Customer Service Hotlines & Operating Hours

Whether you are looking to resolve a product issue at home, searching for technical expertise at work or wanting to develop product solutions, Microsoft provides a variety of assisted support services to assist you.

Live Chat

Live Chat

Live Chat: Click here
7:30 AM - 8:00 PM, Mondays to Fridays

Call Us

Call UsPhoneMenu Options

Product Information, Licensing, Purchase, and Event Enquiries
Mondays to Fridays, 7:30 AM - 6:00 PM

021 500 288 / 0800 120 1201

Phone Menu Options
Click here

Technical Support
Mondays to Fridays, 7:30 AM - 8:00 PM

021 500 288 / 0800 120 1201

Product Activation
24 x 7

021 500 288 / 0800 120 1201

For Other EnquiriesContactsMenu Options

Windows Live, Outlook.com Support

Online Support

Phone Menu Options
Click here

Microsoft Surface Tablet Support
Mondays to Fridays, 8:00 AM - 5:00 PM

021 500 288 / 0800 120 1201

Microsoft Store
Mondays to Fridays, 7:30 AM - 6:00 PM

(1800 267 785) 0180344 2416 / 007 803 011 0869
Online Support

Microsoft Account
(Sign in required for support options)

Online Support

Microsoft MCP Certifications
8:00 AM - 6:00 PM, Mondays to Fridays

62 215 1551 151 / 0800 120 1201 (Outside Jakarta) / 001803 852 9432



Consumer Customer Service Phone Menu (Diagram)


 Call us: 021 500 288 or 0800 120 1201
1  Home User
Menu Options
  
1  For Product Activation
2  For purchase enquiries, product information and media order
1 For questions before you buy or to purchase
2 For help buying from the Microsoft Online Store
3  For technical support
1 To solve a problem with Windows, Office and other Microsoft products
2 To setup your Microsoft Product including download, install or activate
4  For billing or account management
1 For billing enquiries
2 For password or login related issues with Microsoft Account or Live ID
3 Canceling subscription
5  For Microsoft MCP Certifications
2  Business User
Menu Options
  
1  For Product Activation
2  For Product Information, Licensing, Purchase, Event Enquiries
1 Licensing enquiries
2 General enquiries
3  For Technical Support
4  For Microsoft Partner Network
1 Silver, Gold or Microsoft Action Pack Subscription
2 Registered Member or Non-member
3 Microsoft Partner Advisory Services
5  For Microsoft Exams and Courseware
1 Certified Professional or Certifications for Microsoft Dynamics
2 Certified Trainer
3 Courseware
6  For MSDN, TechNet, and other Subscriptions
1 MSDN, Expression, DreamSpark, BizSpark or WebsiteSpark
2 TechNet or IT Academy
7  For Surface Tablet Support

Email

Email

Email: Click here
Turnaround time within 24 business hours

Call Us

Call UsPhoneMenu Options

Product Information, Licensing, Purchase, and Event Enquiries
Mondays to Fridays, 7:30 AM - 6:00 PM

021 500 288 / 0800 120 1201

Phone Menu Options
Click here

Technical Support
Mondays to Fridays, 7:30 AM - 8:00 PM

021 500 288 / 0800 120 1201

Product Activation
24 x 7

021 500 288 / 0800 120 1201

For Other EnquiriesContactsMenu Options

Microsoft Partner Network
Mondays to Fridays, 8:00 AM - 6:00 PM

62 215 1551 151 / 0800 120 1201 (Outside Jakarta) / 001803 852 9432

Phone Menu Options
Click here

Microsoft Exams and Courseware
Mondays to Fridays, 8:00 AM - 6:00 PM

62 215 1551 151 / 0800 120 1201 (Outside Jakarta) / 001803 852 9432

MSDN, TechNet and other Subscriptions
Mondays to Fridays, 8:00 AM - 6:00 PM

62 215 1551 151 / 0800 120 1201 (Outside Jakarta) / 001803 852 9432

Microsoft Surface Tablet Support
Mondays to Fridays, 8:00 AM - 5:00 PM

021 500 288 / 0800 120 1201



Consumer Customer Service Phone Menu (Diagram)


 Call us: 021 500 288 or 0800 120 1201
1  Home User
Menu Options
  
1  For Product Activation
2  For purchase enquiries, product information and media order
1 For questions before you buy or to purchase
2 For help buying from the Microsoft Online Store
3  For technical support
1 To solve a problem with Windows, Office and other Microsoft products
2 To setup your Microsoft Product including download, install or activate
4  For billing or account management
1 For billing enquiries
2 For password or login related issues with Microsoft Account or Live ID
3 Canceling subscription
5  For Microsoft MCP Certifications
2  Business User
Menu Options
  
1  For Product Activation
2  For Product Information, Licensing, Purchase, Event Enquiries
1 Licensing enquiries
2 General enquiries
3  For Technical Support
4  For Microsoft Partner Network
1 Silver, Gold or Microsoft Action Pack Subscription
2 Registered Member or Non-member
3 Microsoft Partner Advisory Services
5  For Microsoft Exams and Courseware
1 Certified Professional or Certifications for Microsoft Dynamics
2 Certified Trainer
3 Courseware
6  For MSDN, TechNet, and other Subscriptions
1 MSDN, Expression, DreamSpark, BizSpark or WebsiteSpark
2 TechNet or IT Academy
7  For Surface Tablet Support
Last Review : Thursday, July 3, 2014