Customer Service Hotlines & Operating Hours

Whether you are looking to resolve a product issue at home, searching for technical expertise at work or wanting to develop product solutions, Microsoft provides a variety of assisted support services to assist you.

Live Chat and Email

Live Chat and Email

Live Chat: Click here
8:30 AM - 9:00 PM, Mondays to Fridays

Email us: Click here
Turnaround time within 24 business hours

Call Us

Call UsPhoneMenu Options

Product Information, Licensing, Purchase, and Event Enquiries
Mondays to Fridays, 8:30 AM - 7:00 PM

800 8523543 / 6888 88 99

Phone Menu Options
Click here

Technical Support
Mondays to Fridays, 8:30 AM - 9:00 PM

800 8523543 / 6888 88 99

Product Activation
24 x 7

1800 324 8098

For Other EnquiriesContactsMenu Options

Windows Live, Outlook.com Support

Online Support

Phone Menu Options
Click here

Microsoft Surface Tablet Support
Mondays to Fridays, 9:00 AM - 6:00 PM

800 8523543 / 6888 88 99
Online Support

Microsoft Store
Mondays to Fridays, 9:00 AM - 7:00 PM

1800 818 5235
Online Support

Microsoft Account
(Sign in required for support options)

Online Support

Microsoft MCP Certifications
9:00 AM - 7:00 PM, Mondays to Fridays

800 8523543 / 1800 6427 6738



Customer Service Phone Menu (Diagram)


 Call us: 800 852 3543
1  Home User
Menu Options
  
1  For Product Activation
2  For purchase enquiries, product information and media order
1 For questions before you buy or to purchase
2 For help buying from the Microsoft Online Store
3  To setup your Microsoft product including download, install or activate
1 To setup Windows, Office, and other Microsoft products
1 For Windows XP, Office 2003
2 For Other versions
2 For help upgrading to Windows 8.1
3 To setup your Surface tablet hardware or software
4  For Technical Support
1 To solve a problem with Windows, Office and other Microsoft products
1 For Windows XP, Office 2003
2 For Other versions
2 If you need assistance with Surface tablet hardware or software issues
5  For billing or account management
1 For billing enquiries
2 For password or login related issues with Microsoft Account or Live ID
3 Canceling subscription
6  For Microsoft MCP Certifications
2  Business User
Menu Options
  
1  For Product Activation
2  For Product Information, Licensing, Purchase, Event Enquiries
1 Licensing enquiries
2 General enquiries
3  For Technical Support
4  For Microsoft Partner Network
1 Silver, Gold or Microsoft Action Pack Subscription
2 Registered Member or Non-member
3 Microsoft Partner Advisory Services
5  For Microsoft Exams and Courseware
1 Certified Professional or Certifications for Microsoft Dynamics
2 Certified Trainer
3 Courseware
6  For MSDN, TechNet, and other Subscriptions
1 MSDN, Expression, DreamSpark, BizSpark or WebsiteSpark
2 TechNet or IT Academy
7  For Surface Tablet Support

Live Chat and Email

Live Chat and Email

Live Chat: Click here
8:30 AM - 9:00 PM, Mondays to Fridays

Email us: Click here
Turnaround time within 24 business hours

Call Us

Call UsPhoneMenu Options

Product Information, Licensing, Purchase, and Event Enquiries
Mondays to Fridays, 8:30 AM - 7:00 PM

800 8523543 / 6888 88 99

Phone Menu Options
Click here

Technical Support
Mondays to Fridays, 8:30 AM - 9:00 PM

800 8523543 / 6888 88 99

Product Activation
24 x 7

1800 324 8098

For Other EnquiriesContactsMenu Options

Microsoft Partner Network
Mondays to Fridays, 9:00 AM - 7:00 PM

800 852 346 / 1800 6427 6738

Phone Menu Options
Click here

Microsoft Exams and Courseware
Mondays to Fridays, 9:00 AM - 7:00 PM

800 852 346 / 1800 6427 6738

MSDN, TechNet and other Subscriptions
Mondays to Fridays, 9:00 AM - 7:00 PM

800 852 346 / 1800 6427 6738

Microsoft Surface Tablet Support
Mondays to Fridays, 9:00 AM - 6:00 PM

800 8523543 / 6888 88 99
Online Support



Customer Service Phone Menu (Diagram)


 Call us: 800 852 3543
1  Home User
Menu Options
  
1  For Product Activation
2  For purchase enquiries, product information and media order
1 For questions before you buy or to purchase
2 For help buying from the Microsoft Online Store
3  To setup your Microsoft product including download, install or activate
1 To setup Windows, Office, and other Microsoft products
1 For Windows XP, Office 2003
2 For Other versions
2 For help upgrading to Windows 8.1
3 To setup your Surface tablet hardware or software
4  For Technical Support
1 To solve a problem with Windows, Office and other Microsoft products
1 For Windows XP, Office 2003
2 For Other versions
2 If you need assistance with Surface tablet hardware or software issues
5  For billing or account management
1 For billing enquiries
2 For password or login related issues with Microsoft Account or Live ID
3 Canceling subscription
6  For Microsoft MCP Certifications
2  Business User
Menu Options
  
1  For Product Activation
2  For Product Information, Licensing, Purchase, Event Enquiries
1 Licensing enquiries
2 General enquiries
3  For Technical Support
4  For Microsoft Partner Network
1 Silver, Gold or Microsoft Action Pack Subscription
2 Registered Member or Non-member
3 Microsoft Partner Advisory Services
5  For Microsoft Exams and Courseware
1 Certified Professional or Certifications for Microsoft Dynamics
2 Certified Trainer
3 Courseware
6  For MSDN, TechNet, and other Subscriptions
1 MSDN, Expression, DreamSpark, BizSpark or WebsiteSpark
2 TechNet or IT Academy
7  For Surface Tablet Support
Last Review : Monday, 14 April 2014