In case you need to contact us in order to ask for information or Technical Support, you have free, local telephone lines at your disposal in those countries where there is a Microsoft representation.

Technical support is subject to the terms and conditions currently in force in each country where this service is provided, and it is subject to any change without notice.

Before contacting technical support, we recommend having the documentation corresponding to the Microsoft product in question and providing the following information during the call:

• Product number or PID (Product Identification).
• Version of the product you are using.
• Version of the operating system you are using.
• Type of hardware you are using.
• The exact words in the messages displayed on the screen.

The telephone numbers for Customer Service are listed bellow:

Anguilla	Customer Service and Technical Support: 866-993-9330 More information and contact options
Antigua & Barbuda	Customer Service and Technical Support: 866-993-9303 More information and contact options
Argentina	Customer Service and Technical Support: Gran Buenos Aires: 011-5776-1000 Argentina: 0800-222-9467 More information and contact options
Aruba	Customer Service and Technical Support: 305-418-9136 More information and contact options
Bahamas	Customer Service and Technical Support: 800-389-0489 More information and contact options
Barbados	Customer Service and Technical Support: 866-993-9304 More information and contact options
Belize	Customer Service and Technical Support: 815 – Pin 3140 More information and contact options
Bermuda	Customer Service and Technical Support: 866-993-9305 More information and contact options
Bolivia	Customer Service and Technical Support: 800-100-714 More information and contact options
Brazil	Customer Service and Technical Support: Gran São Paulo: 11 4706 0900 Other Locations: 0800 761 7454 More information and contact options
Cayman Islands	Customer Service and Technical Support: 866-993-9308 More information and contact options
Chile	Customer Service and Technical Support: 800-202-011 More information and contact options
Colombia	Customer Service and Technical Support: Bogotá: 587-0300 Colombia: 01800-093-1234 More information and contact options
Costa Rica	Customer Service and Technical Support: 0800-016-1034 More information and contact options
Dominica	Customer Service and Technical Support: 866-993-9309 More information and contact options
Dominican Republic	Customer Service and Technical Support: 1-800-751-3455 More information and contact options
Ecuador	Customer Service and Technical Support: 1800-010-288 More information and contact options
El Salvador	Customer Service and Technical Support: 800-6676 More information and contact options
French Guyana	Customer Service and Technical Support: 805-51-01-01 More information and contact options
Falkland Islands	Customer Service and Technical Support: 305-418-9137 More information and contact options
Grenada	Customer Service and Technical Support: 866-993-0313 More information and contact options
Guadalupe	Customer Service and Technical Support: 805-51-01-03 More information and contact options
Guatemala	Customer Service and Technical Support: 1800-300-0069 More information and contact options
Guyana	Customer Service and Technical Support: 305-418-9138 More information and contact options
Haití	Customer Service and Technical Support: 193 – Pin 3140 More information and contact options
Honduras	Customer Service and Technical Support: 800-0122 Pin# 5009 Atención al Cliente: More information and contact options
Jamaica	Customer Service and Technical Support: 866-993-9302 More information and contact options
Martinique	Customer Service and Technical Support: 805-51-01-05 More information and contact options
Mexico	Customer Service and Technical Support: 01-800-123-3353 More information and contact options
Montserrat	Customer Service and Technical Support: 866-993-9315 More information and contact options
Netherlands Antilles	Customer Service and Technical Support: 001-866-322-0524 More information and contact options
Nicaragua	Customer Service and Technical Support: 01800 0166 –Pin 3140 More information and contact options
Panama	Customer Service and Technical Support: 800-507-1885 305.418.9143 (Non toll free) More information and contact options
Paraguay	Customer Service and Technical Support: 009-800-542-0049  More information and contact options
Peru	Customer Service and Technical Support: 0800-54-238 More information and contact options
Puerto Rico	Customer Service and Technical Support: 877-678-8032 More information and contact options
Santa Lucía	Customer Service and Technical Support: 866-993-9317 More information and contact options
Saint Kitts and Nevis	Customer Service and Technical Support: 866-993-9318 More information and contact options
Saint Martin	Customer Service and Technical Support: 305-418-9139 More information and contact options
Saint Vincent and The Grenadines	Customer Service and Technical Support: 866-993-9319 More information and contact options
Saint Thomas	Customer Service and Technical Support: 1 -305-603-4466 (Toll) More information and contact options
Suriname	Customer Service and Technical Support: 305-418-9140 More information and contact options
Uruguay	Customer Service and Technical Support: 000-4054-083 More information and contact options
Venezuela	Customer Service and Technical Support: 800-100-4610 More information and contact options
Trinidad & Tobago	Customer Service and Technical Support: 866-994-9312 More information and contact options
Turks & Caicos Islands	Customer Service and Technical Support: 866-993-9320 More information and contact options
Virgin Islands	Customer Service and Technical Support: 877-678-8033 (U.S.) 866-993-9306 (British) More information and contact options