Support for Microsoft Office for Mac 2011 and 2008

Self-Support Options

Search the Microsoft Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues.

Forums for Support

Ask the Community: Microsoft Answers Office for Mac Forums
Connect with others to ask a question or search for answers in the Office for Mac forums.

       Office 2011 for Mac
       Office for Mac 2008

Ask the Community: Microsoft Office Forums
Ask a question or search for answers in the Office forums. Experts are on hand to help. Most questions answered in 24 hours or less.

Paid Support Options

To contact a Microsoft Support Professional via e-mail, on-line submission or phone click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

       Office 2008 for Mac
       Office 2008 for Mac Home and Student Edition
       Office 2008 for Mac
       Office 2008 for Mac Special Media Edition (All Languages)
       Office 2008 for Mac Business Edition (All Languages)

Contract Incident Support

Contact a Microsoft Support Professional using your TechNet Subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Contact a Microsoft Support Professional using your MSDN Subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. Learn more.

Microsoft Premier Customers
Enterprise customers with a premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Microsoft Pinpoint
Connect with thousands of Microsoft Certified companies to find products and services.

Customer Service

If you have a non-technical question, the following Customer Service resources are available:

Product Sales and licensing
Visit the Sales & Licensing Solution Center for answers to common questions and links to helpful resources.

Replacements, refunds and rebates
Visit the Replacements, refunds and rebates Solution Center for answers to common questions and links to helpful resources.

Contact a Customer Service Representative
Get assistance with your non-technical question. Contact Microsoft Customer Service via Chat or e-mail.

Security and Privacy

Virus and Security Solution Center
Visit the Virus & Security Solution Center for answers to common questions and links to helpful resources.

Microsoft Security Center
For the latest in computer security.

Office for Mac Support Lifecycle Policies 

       Office for Mac 2011
       Office for Mac 2011
       Office for Mac Academic 2011
       Office for Mac Home and Business 2011
       Office for Mac Home and Business 2011 Home Use Program
       Office for Mac Home and Student 2011

       Office 2008 for Mac
       Office 2008 for Mac (all editions)

       Older Versions
       View the Support Lifecycle Index