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Top issues
Zoo Tycoon 2
Diagnose and fix sound or audio issues
Zoo Tycoon 2 does not start or you receive an error message: "Another instance of startup.exe is already running"
The minimum system requirements for Zoo Tycoon 2
Error when you install Zoo Tycoon 2 expansion pack "Setup was unable to find a Zoo Tycoon 2"
The game stops responding or closes unexpectedly when you start or play a Microsoft game
You receive an error message or the Setup program stops responding when you install Games for Windows, Streets & Trips, MapPoint, or Encarta
Known graphics issues in Zoo Tycoon 2
Zoo Tycoon
Zoo Tycoon: Cannot install the Dinosaur Digs or Marine Mania Expansion Pack
Zoo Tycoon: Problems on startup during introductory movie playback
Guests are not happy in Zoo Tycoon
The Setup program or the game may not start when you try to install or to play Zoo Tycoon
Animals in Zoo Tycoon may die of starvation even though the animals have enough food
Tank filters are not available in a fresh game of Zoo Tycoon: Marine Mania Expansion Pack
Error messages
Zoo Tycoon: "Cannot Locate File Ws2_32.dll or Ws2help.dll" or "Required .DLL Not Found" Error Message When You Try to Install or Start Zoo Tycoon
You receive an error message and the game quits unexpectedly when you play Zoo Tycoon: Marine Mania Expansion Pack
You may receive the "File is read only unable to save game" error message when you try to save your current game in Zoo Tycoon 2
You receive an "A required.DLL file, snmpapi.dll, was not found" error message when you try to run Zoo Tycoon 2 for the first time
Error message when you install Zoo Tycoon 2: Endangered Species: "You must accept the EULA in order to play Zoo Tycoon"
Error message when you try to install Zoo Tycoon 2 on a Windows XP Professional 64-Bit Edition-based computer: "Installation of this game is not supported on this Operating System"
Downloads and updates
Zoo Tycoon 2 Update v20.11.00.0007
All Zoo Tycoon downloads and updates
How-to
How to transfer or back up saved games in Zoo Tycoon
How to play the original Zoo Tycoon after you install the expansion packs
How to verify that the Zoo Tycoon Endangered Species Theme Pack is successfully installed on the computer
How to find saved games, screenshots, settings, and other data for Zoo Tycoon 2
How to obtain resources that contain more information about how to play Zoo Tycoon 2
Zoo Tycoon: How to Change to a 3D Mouse Cursor
Contacts
Ask questions and get answers from other Zoo Tycoon players
Zoo Tycoon: Contact a support professional by e-mail, chat, or phone
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Last Review : July 30, 2009
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