Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Replacements, Refunds and Rebates Solution Center
Rebates and refunds
Microsoft Replacements Phone
Hours (Pacific Time)
Microsoft Product Refunds Phone
Hours (Pacific Time) Weekdays: 7 a.m. - 5 p.m.
Microsoft Rebates Phone
Hours (Pacific Time) Weekdays: 5 a.m. - 5 p.m.
Microsoft does not offer support via e-mail for replacements, refunds or rebates inquiries.
Chat with us
Microsoft does not offer support via chat for replacements, refunds or rebates inquiries.
Shipping address for returns in the United States
Microsoft Product Returns Program
Contact your computer manufacturer
OEM computer manufacturer