Select the contact option that is most applicable to your question. Please note that for some Microsoft products or services phone support is not an option.
General Inquiries about Microsoft Products and Services
Microsoft Store Online If you have questions about a product you’d like to purchase, or a question about an existing order at the Microsoft Store, call now to speak with a representative from the Microsoft Store 1-877-696-7786. Locate a store near you.
Sales & Licensing Visit the Sales and Licensing Solution Center for answers to common questions and links to helpful resources.
Replacements, Refunds and Rebates Visit the Replacements, Refunds and Rebates Solution Center for answers to common questions and links to helpful resources.
Genuine Advantage Questions For concerns that your product may be counterfeit or not genuine, contact a Genuine Advantage specialist.
Electronic Software Download Support i.e. Amazon, Microsoft Store For support downloading Microsoft products and product upgrades that you have purchased online, contact an Electronic Software Download specialist.
Microsoft Download Center Get the latest free product updates, tools and resources directly from Microsoft at the Microsoft Download Center.
Contact Skype Support Visit Skype’s support site to get technical assistance with your Skype products or services.
Contact Your Computer Manufacturer If your Microsoft operating system or product was installed on your computer when you purchased it, support is provided by your computer manufacturer.
Fix It Solution Center Find automated solutions to common technical problems with Microsoft products.
Contact Microsoft Technical Support Select your product from our directory to contact a Microsoft Support Professional by e-mail, online or telephone.
Microsoft Partners
Microsoft Partner Network Microsoft Partners can access unlimited online support via the Microsoft Partner Network.
Microsoft Pinpoint Connect with thousands of Microsoft Certified companies to find products and services.
Additional Options
Ask Microsoft Virtual Chat Interact with our automated virtual agent for instant answers regarding general questions.
Microsoft Helps @ Twitter The official Microsoft Customer Service Support page on Twitter, helping you find the answers for your questions on Microsoft products and services.
