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Microsoft Email Support
Get basic information and help to get started with email on your computer and phone. Learn where to get and how to set up Microsoft Windows Live Mail.
What happened to Hotmail, Windows Mail and Outlook Express?
Email is a message transmitted electronically between two devices over a network. An email message consists of a header which has the originator's email address, one or more recipient addresses, the date and time the message was sent and the message's subject. Email addresses consist of a name and domain name separated by an @ symbol. Every email also includes a message body which contains the message being sent.
What happened to Windows Mail and Outlook Express?
Windows Mail was the email program included with Windows Vista. Outlook Express was the email program included with Windows XP, Windows 2000, Windows Me and Windows 98.
Hotmail was a free web-based email service that was replaced by Outlook.com. All Hotmail accounts will be automatically upgraded to Outlook.com, but you’ll keep your same login, password, saved emails, and rules.
Need help with Microsoft products for email?
Microsoft provides fully featured email applications which enable you to read email, manage your inbox, setup multiple email accounts, open attachments, and much more. For tips, tutorials, problems, and errors for Windows email clients, select the appropriate link below.
Learn more about Outlook.com
Learn More About Email
Mobile and email
Windows Phone 6.5 and email
Windows Phone and email
Setup your phone to sync your Hotmail inbox, calendar and contacts using ActiveSync
Learn more about using email on your Windows Phone
Email hoaxes and scams
Don't be fooled by false email
Computer viruses: description, prevention, and recovery
Think you have a virus on your computer?
Computer virus symptoms
Self support options
Windows Live Mail help and how to
Microsoft Hotmail help and how to
Microsoft Community: Hotmail
Microsoft Community: Outlook
Assisted supportContact a support professional by e-mail, online, or phone.
Windows Mail (Vista)
Outlook 2011 for Mac
Outlook Express 6.0