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Electronic Software Download Support
Many Microsoft products and product upgrades can be purchased online and downloaded to your computer as an Electronic Software Download. In addition to buying your Microsoft product directly from Microsoft, you may have purchased it from another company.
For questions about your online store order, download or product key, please continue with the steps below.
Do you know which site you purchased your product from?
Once you have successfully downloaded the product to your machine and you need assistance with installation, product activation, or product use, please contact Microsoft at http://www.microsoft.com/mac/support.Office for Mac Technology Guarantee:
If you are seeking support with your registration, download or DVD order, please visit Office for Mac Tech G Contact Us Page.
If you need assistance with installation, product activation, or product use, please contact Microsoft at http://www.microsoft.com/mac/support.