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Customer Service is on Twitter
@MicrosoftHelps is the official Twitter account for Microsoft Customer Service. Our focus is to provide a quality experience helping you find answers to your Windows (Windows 7, Windows Vista and Windows XP), Internet Explorer and Office (Office XP, Office 2003, Office 2007 and Office 2010) questions. We continue to expand the scope of our support over time.
Find us here: http://twitter.com/MicrosoftHelps.