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Support for Windows 2000 and Windows XP Service Pack 2 (SP2) Ends on July 13, 2010
Microsoft would like to remind customers that support for two key Microsoft products, Windows 2000 and Windows XP Service Pack 2, has come to an end. This transition date marks the natural progression in the support of these products, and is in accordance with the Microsoft Support Lifecycle policy.
On July 13, 2010, the Extended Support phase for all editions of Windows 2000 Server and Windows 2000 Professional (including Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Datacenter Server, Microsoft Windows 2000 Professional Edition, and, Microsoft Windows 2000 Server) ended.
Microsoft will no longer issue security updates or non-security hotfixes for Windows 2000. In addition, assisted support is no longer available for this product.
Windows XP Service Pack 2 (SP2)
Support for Windows XP SP2 has also ended on July 13, 2010. This date was established when Windows XP Service Pack 3 (SP3) was released on April 21, 2008.
Microsoft will no longer issue security updates or non-security hotfixes for Windows XP SP2.
Please note, the terms of the Service Pack Support policy do not impact the Mainstream Support phase or Extended Support phase dates for Windows XP. Windows XP transitioned from the Mainstream Support phase to the Extended Support phase on April 14, 2009. During the Extended Support phase for Windows XP, Microsoft will continue to provide paid support and security updates at no additional charge. Extended Support for Windows XP will retire on April 8, 2014, as per the policy.
What does “End-of-Support” mean for Windows 2000?
At the end of the Extended Support phase for Windows 2000, customers will not have access to the following:
Support options for Windows 2000 after July 13, 2010:
What does “End-of-Support” mean for Windows XP SP2?
For service packs, the end of support is 12 or 24 months after a new service pack is released. Support for the previous service pack is either 12 or 24 months, depending on the product family. At the end of support for a service pack, customers will not have access to the following:
Support options for Windows XP SP2 after July 13, 2010:
Guidance for customers
Unsupported products or service packs pose a significant risk to your computer’s security. Therefore, Microsoft advises customers to migrate to the latest supported service pack and/or product prior to the end of support. Our latest products, such as Windows 7 and Windows Server 2008 R2, provide greater security, reliability, environment-friendly features, and a host of other benefits.
Customers that need more information on product support and/or migration assistance are requested to contact their Microsoft Technical Account Manager or Account Representative.
Microsoft Support Lifecycle
The Microsoft Support Lifecycle (MSL) policy provides transparent and predictable information about the support lifecycle of Microsoft products. More information is available on the following MSL Web site: