Microsoft Windows Phone Lifecycle Policy FAQ
Starting with Windows Phone 8, Microsoft will make updates available for the Operating System on your phone, including security updates, for a minimum of 36 months after the lifecycle start date. These updates will be incremental, with each update built on the update that preceded it. Customers need to install each update released in order to remain supported. Distribution of the updates may be controlled by the mobile operator or the phone manufacturer from which you purchased your phone. Update availability will also vary by country, region, and hardware capabilities.
There is an easy upgrade path from Windows Phone 8 to Windows Phone 8.1. When Windows Phone 8.1 is released, Windows Phone 8 will be supported via the 8.1 upgrade path.
Yes, Windows Phone 8 hardware can be upgraded to the Windows Phone 8.1 Operating System. However, some hardware dependent new 8.1 functionality may not operate on the Windows Phone 8 hardware.
Third party products that integrate Microsoft products, such as the Windows Phone Operating System, are not included in the Microsoft Support Lifecycle Policy. Please contact your mobile operator or OEM for more information about support and warranty on your mobile hardware.
The Windows Phone 8 Support Lifecycle Policy covers the Windows Phone 8 Operating System. Downloadable applications and subscription services are supported by the publisher.
Based on customer feedback, and as part of our dedication to our current and future software generations, beginning with Windows Phone 8 Microsoft has made the commitment to provide a minimum of 36 months of support. Windows Phone 7.8 is a separate operating system based on older hardware technology that is not able to take advantage of the newer capabilities in Windows Phone 8.