Microsoft Automated Troubleshooting Services

New diagnose and repair solutions for Windows Vista

• Internet Explorer freezes or crashes
  Automatically diagnose and identify browser add-ons that may cause Internet Explorer to become unstable, to crash, or to stop responding. Browser add-ons may include tools, toolbars, assistants, and toys.
• Video freezes or crashes in Internet Explorer or Windows programs
  Automatically diagnose and identify codecs that may cause Windows to become unstable or to stop responding. Windows uses codecs to allow users to view digital audio and video streams in Windows, Internet Explorer, and media players.
• Common system maintenance tasks
  Automatically detect and fix common maintenance problems such as broken desktop shortcuts, unused icons, disk volume errors, and incorrect system time display.
• Problems with overall system speed and performance
  Automatically diagnose and fix causes of poor system performance, such as the power saver setting, multiple anti-virus programs running, multiple startup programs running, and too many users logged on to the computer.
• Problems with power usage and battery life
  Automatically detect system settings that can affect power usage, such as timeout and sleep settings, display settings, and screensavers, and restore them to their default settings.
• Windows Search is not working or searches are slower
  Automatically diagnose and repair problems with Windows Search when searches are slower, search is not finding all items, or the Windows Search service failed, is not running or shut down unexpectedly.
• Windows Vista Aero Glass visual effects are not working
  Automatically diagnose and repair problems when the visual Aero Glass effects, themes, and transparencies are not working on your computer.
• Printing problems and printing errors
  Automatically diagnose and repair when you cannot print, or for problems installing a printer, connecting to a network printer and related errors.
• Your CD or DVD drive cannot read or write media
  Automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media in Windows Vista.
• Hardware devices not detected or not working
  Automatically diagnose and repair problems when the device manager does not detect your hardware, audio, USB and other devices, or when your devices are disabled or not working.
• Problems with sound and audio or no sound
  Automatically diagnose and repair problems with sound and audio on your computer or when your computer does not play sound.

Troubleshoot problems with appearance and personalization

• Windows Vista Aero Glass visual effects are not working
  Automatically diagnose and repair problems when the visual Aero Glass effects, themes, and transparencies are not working on your computer.

Troubleshoot problems with hardware and sound

• Problems with sound and audio or no sound
  Automatically diagnose and repair problems with sound and audio on your computer or when your computer does not play sound.
• Hardware devices not detected or not working
  Automatically diagnose and repair problems when the device manager does not detect your hardware, audio, USB and other devices, or when your devices are disabled or not working.
• Your CD or DVD drive cannot read or write media
  Automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media in Windows Vista.
• Printing problems and printing errors
  Automatically diagnose and repair when you cannot print, or for problems installing a printer, connecting to a network printer and related errors.

Troubleshoot problems with printing

• Printing problems and printing errors
  Automatically diagnose and repair when you cannot print, or for problems installing a printer, connecting to a network printer and related errors.

Troubleshoot problems with system maintenance and security

• Common system maintenance tasks
  Automatically detect and fix common maintenance problems such as broken desktop shortcuts, unused icons, disk volume errors, and incorrect system time display.
• Problems with overall system speed and performance
  Automatically diagnose and fix causes of poor system performance, such as the power saver setting, multiple anti-virus programs running, multiple startup programs running, and too many users logged on to the computer.
• Problems with power usage and battery life
  Automatically detect system settings that can affect power usage, such as timeout and sleep settings, display settings, and screensavers, and restore them to their default settings.
• Windows Search is not working or searches are slower
  Automatically diagnose and repair problems with Windows Search when searches are slower, search is not finding all items, or the Windows Search service failed, is not running or shut down unexpectedly.
• Internet Explorer freezes or crashes
  Automatically diagnose and identify browser add-ons that may cause Internet Explorer to become unstable, to crash, or to stop responding. Browser add-ons may include tools, toolbars, assistants, and toys.
• Video freezes or crashes in Internet Explorer or Windows programs
  Automatically diagnose and identify codecs that may cause Windows to become unstable or to stop responding. Windows uses codecs to allow users to view digital audio and video streams in Windows, Internet Explorer, and media players.