Troubleshoot Audio Problems in Windows
No Audio Playback
Troubleshooting Audio Problems in Windows
Audio doesn’t play at all, stops playing after using your computer for a while, or you can’t adjust the volume and other properties of your sound device.
To resolve this problem, follow these steps:
Check the basics
If you are using speakers, make sure that your speakers are powered on. Locate the cable that connects your speakers to your computer, verify that the cable is plugged into the correct jack on the computer and then verify that the cable is plugged into the speakers. Then, unplug the cable from the computer, wait a few seconds, and then plug it in again. Also, make sure that the cable is plugged into the speakers.
A typical USB cable and port
A typical 1/8 inch line-out jack
If you are using headphones, unplug the headphones, wait a few seconds, and then plug them in again. If you have an extra set of headphones, plug them in to verify that the problem is not related to the set of headphones you were using.