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Microsoft Leads the Way with Support Lifecycle Policy for Online Services for Business and Developers
In keeping with Microsoft’s relentless focus on providing customers and partners with predictable and consistent support, Microsoft is announcing a Support Lifecycle policy for Online Services for Business and Developers. With this new policy, the company is leading the way in the online services market, where currently few policies for support exist.
“We wanted to provide the same level of comprehensive and predictable Support Lifecycle policies for our online services as we currently provide for our on-premise products. This new policy enables our customers to plan for changes and maximize their investments in our online services,” said Jared Proudfoot, Director, Microsoft Services.Policy Highlights
The Support Lifecycle Policy for Microsoft Online Services is effective as of January 25th, 2011, and is only applicable to Online Services for Business and Developers.
By providing customers with clear support timelines, the Support Lifecycle Policy for Online Services for Business and Developers will enable our customers to benefit fully from the dynamism of online services.
Microsoft Support Lifecycle