Troubleshoot Audio Problems in Windows

Other Audio problems

Troubleshooting Audio Problems in Windows

Other audio problems can be specific to certain multimedia software or models of hardware, such as a certain sound card, music player, or headset.

 

To resolve this problem, follow these steps:

 

1

Check the basics

 

 

Check the basics

 

If you are using speakers, make sure that your speakers are powered on. Locate the cable that connects your speakers to your computer, verify that the cable is plugged into the correct jack on the computer and then verify that the cable is plugged into the speakers. Then, unplug the cable from the computer, wait a few seconds, and then plug it in again. Also, make sure that the cable is plugged into the speakers.

 

Illustration of a typical USB cable and port

A typical USB cable and port

A typical 1/8 inch line-out jack

 

If you are using headphones, unplug the headphones, wait a few seconds, and then plug them in again.  If you have an extra set of headphones, plug them in to verify that the problem is not related to the set of headphones you were using.
 

 

Last Review : October 1, 2012