Support for Perceptive Pixel by Microsoft devices

Help and support for PPI by Microsoft 55" and 82" devices. Links to technical solutions, downloads and answers to top issues.

Support options and resources

Self-support options

Workstation recommendations
The minimum and recommended system requirements for USB-based Perceptive Pixel by Microsoft 27", 55" and 82” devices.

How do I calibrate my device?
See how to calibrate USB-based Perceptive Pixel by Microsoft 27", 55” and 82” devices.

How do I enlarge the onscreen keyboard under Windows 8?
This Microsoft hotfix will correctly size a Windows 8-based on-screen keyboard to your display and will provide better accuracy when touching keys.

Touch Driver for Windows
Download the latest version of the Touch Driver for Perceptive Pixel by Microsoft ProCap 55", 82" and legacy 27” devices.

Perceptive Pixel by Microsoft Device Connectivity Guide
Information how a consumer can connect their PC to a Perceptive Pixel by Microsoft device using different graphic card connections.

Ask the community

Community resources are not available at this time for Perceptive Pixel by Microsoft.

Get technical support

Get Microsoft technical support
To contact a Microsoft support professional, click on the link above. We’ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support.

User and installation guides

Download the up-to-date guides to the latest Perceptive Pixel by Microsoft products.

General Information

82" ProCap device

55" ProCap device

Active Stylus

Last Review : July 29, 2013