Support for PhoneFactor

Help and support for PhoneFactor. Links to customer service and technical solutions.

Support options and resources

Search the Microsoft Knowledge Base (KB)
Search the Microsoft Knowledge Base (KB) for technical solutions to common break-fix issues about PhoneFactor.

Password reset
For any queries around resetting your password or for help to get your password reset, please send an email to

PhoneFactor customer support
Use this link to contact a Microsoft support professional. We’ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support.

General inquiries about PhoneFactor
To learn more about PhoneFactor or if you have questions around how to buy the product and different support options available, please either visit or email

Last Review : March 20, 2013