Corporate Office

Microsoft Hong Kong Limited

Office Address Location Map
13/F, Cyberport 2,100 Cyberport Road,Hong Kong


Product Enquiry and Technical Support

Enquiries and SupportTELOnline ChatOperation Hours
Presales & General Inquiries 2388 9600
*Macau Toll Free Number 0800 760		Submit Enquiry OnlineStart Chat 9:00 am ? 6:00pm, Monday to Friday excluded Public Holidays
Product Activation7 x 24 Support
Consumer Technical SupportSubmit Technical Request OnlineStart Chat 9:00 am ? 9:00pm, Monday to Friday excluded Public Holidays
Surface SupportSubmit Technical Request OnlineStart Chat9:00 am ? 6:00pm, Monday to Friday excluded Public Holidays
Commercial Technical SupportSubmit Technical Request OnlineStart Chat9:00 am ? 6:00pm, Monday to Friday excluded Public Holidays
Partner Presales and Technical SupportSubmit Enquiry Online9:00 am ? 6:00pm, Monday to Friday excluded Public Holidays
Windows Store SupportOnline Support8:00 am ? 9:00pm, Monday to Friday & Public Holidays
8:00 am ? 7:00pm, Saturdays & Sunday
Azure Platform Enquiries & SupportSubmit Enquiry Online7 x 24 English Support
Office 365 & Windows Intune Support 3071 3055Submit Enquiry Online
(Require domain account login)		7 x 24 English Support
CRM Online Enquiries & Support800 905 797OSDP technical support:
Submit Enquiry Online
CTP platform:
Submit Enquiry Online		8:30 am ? 5:30pm, Monday to Friday English Support
MSN / Windows Live SupportWindows Live Support 9:00 am ? 6:00pm, Monday to Friday excluded Public Holidays
Xbox / Xbox Live Support 3071 4868Contact Us Online10:00 am ? 7:00pm, Monday to Friday


Product Enquiry and Technical Support Hotline
 

2388 9600

Please select Language:

CantoneseEnglishMandarin

Detail Hotline Service Option

Presales Product, Licensing & Marketing Information

Home and Personal User
Company User

Partner Hotline

Partner Presales Enquiries & Product Information
Partner Technical Support

Product Activation

Small Medium Enterprise Hotline

Post sales Technical Support

Personal and Consumer technical support
Professional and commercial technical support

Surface Support

Anti-Piracy Reporting



Other Programs Support Hotline

Enquiries and SupportTELOnline ChatOperation Hours
Microsoft Partner Network (MPN) Enquiries
& Registration		3002 7866chktpart@microsoft.com9:00 am ? 6:00pm, Monday to Friday excluded Public Holidays
MSDN / TechNet Enquiries
& Subscription		msschk@microsoft.comMSDN
TechNet
Exam and Certification /
Microsoft Certified Trainer (MCT) Enquiries		chktresc@microsoft.com
CD & Media Fulfillment aporders@microsoft.com
VLSC Hotline3002 1617Vlservp@microsoft.com 9:00 am ? 6:00pm, Monday to Friday excluded Public Holidays
Software Assurance Hotline


Partner Programs, MS Learning, VLSC site, Subscription and Fulfillment Hotline
 

3002 7866

Please select Language:

CantoneseEnglishMandarin

Detail Hotline Service Option

Microsoft Exam and Certification or Microsoft Certified Trainer

IT Academy

Microsoft Partner Program ,
Microsoft Certified Partner for Learning Solutions program,
ISV empower, Couseware,
Microsoft Partner Sales management

Order CD or media

MSDN, MSDN AA ,TechNet, Expression

Microsoft Action Packs

Last Review : Friday, March 15, 2013