Retired Product Support Options

  • In accordance with the Microsoft Support Lifecycle Policy, assisted support is no longer available. For information about the available options review the information below.

Microsoft Partners

Contact a Microsoft Certified Partner for Support Business Customers

  • Microsoft Gold Certified Partners for Support Services

    • Support Retirement

    Note Supported products and levels may vary. Contact the individual partner for details.

    The Microsoft Product Support Lifecycle starts at the time a Microsoft product is made available for purchase and ends on a date determined by the Lifecycle policy. To check when support for your Microsoft Product retired, visit the Lifecycle site.

    Microsoft Corporation does not guarantee or warrant third party (i.e. non-Microsoft) products or services, nor does Microsoft Corporation assume any liability or responsibility for the quality or performance of any product or service sold to you by any third party.

    Self-Support Options

    Review answers and post support questions to communities to collaborate with others, including Microsoft Most Valuable Professionals (MVPs).
    For support on current products, click to go to Microsoft Answers Community.

    For IT Pro support, click to go to the TechNet Forums.

    For Developer Support, click to go to the MSDN forums.

    Search Microsoft's database of support articles.
    Review support information, by product, including common issues, frequently asked questions, instructions, and latest downloads.
    TechNet provides detailed How-To information for IT professionals about Microsoft products.
    MSDN provides detailed information for development professionals about Microsoft products.

    Upgrade Your Product

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    Last Review : April 15, 2011

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