Skype FAQs

Questions Answer
How do I sign in to Skype for Windows desktop with my Microsoft account? You can sign in to Skype and merge your Microsoft and Skype accounts by signing in using your Microsoft Account. Click here for step-by-step instructions.
What happens to my contacts when I merge to Skype? After merging your accounts, your Microsoft contacts will appear within your Skype contact list and your Skype contacts will be displayed within your Microsoft account contacts. However, if you have a friend in your Skype contact list and also in your Messenger list, your contact will appear twice in Skype. Click here for step-by-step instructions.
I used to use Messenger, what do I need to know about Skype for Windows desktop? With Skype, you can send instant messages (IM) just like Messenger. But it also gives you free voice and video calls to other people on Skype. To get started, sign in to Skype with your Microsoft account (it’s the same as your Messenger ID). Click here for more information.
How do I start a group instant message in Skype for Windows desktop? A group conversation allows you to send instant messages to two or more contacts simultaneously. You can do this by either creating a group from scratch, or by adding contacts to an existing conversation. Currently, you can add up to 300 contacts to one IM conversation. Click here for step-by-step instructions.
How do I manage my account in Skype for Windows 8? Your account is the place where you can manage all of your Skype products, like Skype Premium and Skype Credit, as well as see other useful information, like your purchase history. Click here for step-by-step instructions.
Can I delete my Skype account? Skype accounts, once created, are unable to be deleted. You do have some options, such as removing personal data, etc. Click here for more information.
I've forgotten my Skype name. How do I find out what it is? The easiest way to find out your Skype Name is to ask someone who has you in their Skype contact list to tell you what it is. Ask them to sign in to Skype, search for you in their Contacts list and right-click on your name. If they click View Profile your Skype Name will be shown. Otherwise, click here for step-by-step instructions.
How can I contact Skype Customer Service? Click here for a list of Skype support resources.
Last Review : Thursday, 23 May 2013