Troubleshooting- Windows Media Player 11 may be temporarily unresponsive when you play a video file in Windows Vista
Describes a problem that occurs when you play a very large MPEG2 file in Windows Media Player 11. - "The specified protocol is unknown" error message, or protocol settings are missing, in Windows Media Player
Describes a problem in which you cannot play music or videos on Internet in Windows Media Player. Troubleshooting methods are provided. - The Welcome music and video do not play during the Out-Of-Box Experience Wizard after you use a Sysprep image to distribute Windows XP Service Pack 2
Resolves a problem where the Windows welcome music and the Windows XP video do not play during the Out-Of-Box Experience for the Sysprep image of Windows XP SP2. This behavior occurs if Windows Media Player is included. - Resources for troubleshooting issues in Windows Media Player
This article provides reference points for information about how to troubleshoot the problems that may occur when you play media in Windows Media Player. - When I try to use Windows Media Player 11, the program does not start, or some UI elements are blank
Describes a problem that may occur when you try to use Windows Media Player 11. Specifically, you receive an "Internal application error has occurred" error message. Or, some UI elements are blank. A resolution is provided. - FIX: Windows Explorer crashes when you minimize Windows Media Player
Describes a problem with Windows Media Player. When you minimize the player to the Windows taskbar, Windows Explorer crashes. - You may be redirected to a Web page when you try to play Windows Media DRM protected content after you upgrade to Windows Media Player 11 or to Windows Vista
Discusses a problem that may occur after you upgrade from an earlier version of Windows Media Player or from an earlier version of Windows. Provides several resolutions and a workaround. - FIX: Windows Media Player stops responding when you use a Nero burning plug-in
Describes a problem that occurs after you upgrade to Windows Media Player 11. When you use the Neroburnplugin.dll plug-in, the player randomly stops responding. - FIX: Windows Media Player 11 cannot play some Windows Media content that was created by a Windows Media Format SDK-based application
Describes playback issues that may occur when Windows Media Player 11 cannot play some Windows Media content that was created by a Windows Media Format SDK-based application. Includes a resolution. - FIX: Internet Explorer may crash when a Web page reloads Windows Media Player several times on a Windows Vista-based computer
Describes a problem that may occur when a Web page reloads Windows Media Player several times on a Windows Vista-based computer, and Internet Explorer crashes. Includes a resolution. - FIX: Windows Media Player seems to stop responding (hang) when you click an Outlook 2007 link to a local file or a UNC path
Discusses that Windows Media Player 11 seems to hang when you click a link in Microsoft Office Outlook 2007 that points to content on the local hard disk or on a UNC network path. - Error message when you stream an album by using Windows Media Player 11: "URGE software encountered a problem while playing the file"
Describes an issue that occurs when you use a single subscriber account on two computers at the same time. To avoid this issue, stream from only one computer at a time. - You cannot view, add, or delete items in the library in Windows Media Player 11
Describes a problem that may occur when you try to view, add, or delete items in the Windows Media Player library. A resolution is provided. - MS09-037: Description of the security update for Windows Media Player: August 11, 2009
Resolves a vulnerability in Windows Media Player 9, Media Player 10, and Media Player 11 that may allow the execution of malicious code. - Full-screen mode becomes unresponsive in Windows Media Player on a Windows Vista-based computer
Describes a problem that occurs when Aero Glass is disabled and when you play a video in full-screen mode in Windows Media Player. - Error message when you play a file in Windows Media Player on a Windows Vista-based computer: "Invalid File Format. (Error=8004022F)"
Contains information about how to troubleshoot invalid file format error messages in Windows Media Player. - Windows Media Player 11 cannot play DRM-protected content on Windows Vista
Describes the issue in which you cannot play DRM-protected content on Windows Vista by using Windows Medial Player 11. Update your video drivers from XDDM to WDDM to resolve this issue - Shortcut keys do not function as expected in the Chinese, Korean, Portuguese, Spanish, or Turkish versions of Windows Media Player 11 and Windows Media Player 12
Explains that the Windows Media Player 11 and 12 shortcut keys in the Chinese, Portuguese, Spanish, or Turkish versions differ from other language versions of Windows Media Player 11 and Windows Media Player 12. - You receive an error message when you try to play an .avi file in Windows Media Player
When you try to play an .avi file in Windows Media Player, you may receive any of the following error messages: This article is intended for a beginning to intermediate computer user. - DVD menu commands do not work correctly in Windows Media Player 11
Describes an issue where nothing happens when you click a DVD menu command, and the Windows Media Player 11 is in full-screen mode. - Streaming content stops, and you may receive an error message when you click "Next" in Windows Media Player
Describes a problem that occurs when Windows Internet Explorer 7 is installed, and you play content that is streaming from a Microsoft Windows Media Services 9 Series server. - FIX: An application does not receive clipboard viewer messages if Windows Media Player 11 is running, or Windows Media Player 11 does not share .dvr-ms files
Fixes two problems in Windows Media Player 11. An application does not receive WM_DRAWCLIPBOARD messages while the player is running. Also, .dvr-ms files are not shared when you use the Media Sharing feature. - Error message when you type the name of a file to play by using Windows Media Player: "Cannot open file"
When you type the name of a file to play by using Windows Media Player, you may receive one or more error messages. - Error message when you try to play a video file that contains audio in Windows Media Player: "Cannot play back the audio stream: no audio hardware is available"
When you try to play a video file that contains audio in Windows Media Player, you may receive one of the following error messages: - You receive a codec error message, or audio plays but video does not play when you play media files in Windows Media Player 11
Describes error messages and other problems that occur in Windows Media Player when you try to play an audio file or a video file. A resolution is provided. - The video and the audio may not be synchronized when you use Windows Media Player 11 to play a video file
Describes a problem that may occur when you play video. The video stutters or becomes choppy, or the audio and the video are not synchronized. A resolution is provided. - When you try use Windows Media Player 11 to play a digital rights management (DRM)-protected media file, the media may not play
Describes a problem where DRM-protected media may not play, or you cannot obtain a new license for the media. Additionally, you may receive an error message. A resolution is provided. - You cannot transcode DRM-protected media in Windows Media Player 11
Describes the problem that may occur when you try to transcode DRM-protected media by using Windows Media Player 11. Windows Media Player may be unable to transcode DRM-protected media to fit on a portable media device. Workarounds are provided. - Windows XP Cannot Enter Standby Mode When Window Media Player Is Paused
When Windows Media Player media is paused, your computer may not be able to enter Standby mode. - Network traffic increases when folders are monitored after you upgrade to Windows Media Player 9 Series or a later version of Windows Media Player
After you upgrade to Microsoft Windows Media Player 9 Series or a later version of Windows Media Player, network activity to backend servers may be increased. On the backend servers, an administrator may also notice increased CPU utilization. - Windows Media Player 11 cannot back up licenses for protected media
Describes how Windows Media Player 11 does not provide an option to back up licenses for protected media. If the media licenses are invalidated, you must recopy the media from the original CD. - Error message when you try burn data to a DVD-RAM disc in Windows Media Center in Windows Vista or in Windows Media Player 11: "Insert Media"
Explains that burning data to DVD-RAM discs is not supported in Windows Media Center in Windows Vista or in Windows Media Player 11. You can still burn data to a DVD-RAM disc by using Windows Explorer. - A blank screen opens in Windows Media Player 11 instead of the DVD movie
Describes a problem where a blank screen opens in Windows Media Player 11 instead of the DVD movie. This problem occurs when you insert a DVD movie disc into your DVD drive, and then you select the Windows Media Player option. - You may be unable to hear the audio from a newly connected USB audio device in Windows Media Player 11 in Windows Vista
Describes a problem where a newly connected USB audio device does not play audio in Windows Vista Media Player 11 until you restart Windows Vista Media Player 11. - Bitstream errors occur when you use the Windows Media Video 9 Advanced Profile codec in Windows Media Player 11
Describes a problem where bitstream errors occur when you configure advanced registry settings for the Windows Media Video 9 Advanced Profile codec in Windows Media Player 11. - Error message when you try to use Windows Media Player to stream audio or video from Windows Media Services: "The specified protocol is not supported"
Describes a problem that may occur when you try to stream audio or video from Windows Media Services, and you receive an error message in Windows Media Player. Includes a resolution. - You are prompted to insert a blank disc when you try to add data to a multisession CD-R or CD-RW in Windows Media Player 11
Explains that Windows Media Player 11 does not support multisession recording. You must use a new CD-R or CD-RW to record new data. - FIX: Update for Windows Media Player 11 for Windows XP
Provides a hotfix that changes the way that Windows Media Player 11 manages shortcuts that you create and add to the pinned list on the Start menu. - FIX: You hear an unexpected noise or a problem in the audio playback when you play back a Windows Media Audio (WMA) file on certain hardware devices
Describes a problem that occurs when you create a WMA file by using Windows Media Player 11 or Windows Media Encoder 9 Series after Windows Media Format 11 SDK Runtime is installed on the computer. - Error message when you try to install Microsoft Windows Media Player 11: "Error 27000," "Error 1304," or "Error 1606"
Describes a problem that occurs because members of the Administrators group do not have the required permissions for the "Documents and Settings\All Users\Shared Documents" folder on an NTFS drive. A resolution is provided. - FIX: Windows Media Player 11 may not work correctly when you use the Media Sharing feature to stream Windows Media format video content across a home network
Fixes a problem that may occur when the content that you are streaming uses Macrovision Analog Copy Protection. - Error in Windows Media Player 11 when you click an "mms://" link: "Windows Media Player cannot find the file"
Windows Media Player 11 does not support the Microsoft Media Server (MMS) protocol. Earlier versions of Windows Media Player did support this protocol. - The default settings for the Windows Media Rights Manager 10.1.2 SDK do not include delivery of revocation information
Describes a problem in which the default settings for the Microsoft Windows Media Rights Manager 10.1.2 2 SDK do not include delivery of revocation information or the CRLs at the time of license acquisition. A resolution is provided. - FIX: SAMI scripts fire at seemingly random times when you perform a seek operation in a video file that has an associated SAMI file
Describes a problem that occurs when you perform a seek operation in a video file that has an associated SAMI file. The SAMI scripts fire at the wrong times. - FIX: You see lower quality video when you use Windows Media Encoder 9 Series or a similar Windows Media Format SDK-based encoder to encode a video
Describes a problem that occurs when you use Windows Media Encoder 9 Series or a similar Windows Media Format SDK-based encoder to encode a video, and you see lower quality video when the video is played back. Includes a resolution. - Certain kinds of video content do not play after you apply a windowless skin such as the Revert skin to Windows Media Player
Discusses an issue in which video may not play after you apply a skin that uses windowless mode to Windows Media Player. This issue occurs if the video is encoded by using a YUV-based pixel format. - FIX: You may not hear the end of an audio file when you play the audio file on a computer that is running Windows Vista
When you play short audio files, the last part of the file may not be heard. - You receive an error message when you try to play content that is located on a Windows Media Services 4.1 server after you install Windows Media Player 11
Describes a problem that occurs when Windows Media Player 11 cannot connect to the Windows Media Services 4.1 server. - FIX: You cannot set the height of the License Acquisition dialog box as large as you want to in Windows Media Player 11
Fixes a problem with the Windows Media Player 11 License Acquisition dialog box. The height of the dialog box is incorrectly limited. - You do not hear any sound in Windows Media Player 11 when you connect speakers or headphones to an audio jack
Discusses a problem in which no sound is heard in Windows Media Player 11 when you connect speakers or headphones to an audio jack. Provides a resolution. - FIX: An audio or video file does not play in Windows Media Player when you connect through a proxy server that uses an autoproxy script
Fixes a problem that occurs because the proxy autoscript function "IsInNet" returns the wrong result.
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