Compatibility with Microsoft Dynamics CRM 2013
This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2013.
Applies to: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2013 Service Pack 1
Original KB number: 3005167
Introduction
It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.
More information
The products that have a status of TBD are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.
Microsoft Dynamics CRM 2013
The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2013. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.
| Product | Minimum CRM version | CRM build number | Status |
|---|---|---|---|
| .NET Framework 4.5.2 | Update Rollup 2 | 6.0.2.46 | Compatible |
| .NET Framework 4.6 | SP1 UR4 | 6.1.4.0145 | Compatible |
| Active Directory Federation Services in Windows Server 2008 (AD FS 2.0) | RTM | 6.0.0.809 | Compatible |
| Active Directory Federation Services in Windows Server 2008 R2 | RTM | 6.0.0.809 | Compatible |
| Active Directory Federation Services in Windows Server 2012 | RTM | 6.0.0.809 | Compatible |
| Active Directory Federation Services in Windows Server 2012 R2 | RTM | 6.0.0.809 | Compatible |
| Apple OS X Yosemite (web client only) | SP1 UR3 | 6.1.3.119 | Compatible |
| Azure virtual machines (support for Microsoft Azure virtual machines) | - | - | Not Compatible |
| Citrix XenApp 6.5 | RTM | 6.0.0.809 | Compatible |
| CRM 2011 for Outlook Client | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| Exchange Online (E3 SKU Only) | RTM | 6.0.0.809 | Compatible |
| Exchange Server 2000 | - | - | Not Compatible |
| Exchange Server 2003 | - | - | Not Compatible |
| Exchange Server 2007 Standard | RTM | 6.0.0.809 | Compatible |
| Exchange Server 2007 Enterprise | RTM | 6.0.0.809 | Compatible |
| Exchange Server 2010 Standard | RTM | 6.0.0.809 | Compatible |
| Exchange Server 2010 Enterprise | RTM | 6.0.0.809 | Compatible |
| Exchange Server 2013 Standard | Update Rollup 2 | 6.0.2.43 | Compatible |
| Exchange Server 2013 Enterprise | Update Rollup 2 | 6.0.2.43 | Compatible |
| Google Chrome v37 and later | SP1 UR3 | 6.1.3.119 | Compatible |
| IIS 7.0 | RTM | 6.0.0.809 | Compatible |
| IIS 7.5 | RTM | 6.0.0.809 | Compatible |
| IIS 8.0 | RTM | 6.0.0.809 | Compatible |
| Internet Explorer 8 (no longer supported) | RTM | 6.0.0.809 | Compatible |
| Internet Explorer 9 (no longer supported) | RTM | 6.0.0.809 | Compatible |
| Internet Explorer 10 (no longer supported) | RTM | 6.0.0.809 | Compatible |
| Internet Explorer 11 | Update Rollup 2 | 6.0.2.43 | Compatible |
| Internet Explorer 12 | SP1 UR 4 | 6.1.4.0145 | Compatible |
| Microsoft Edge | SP1 UR 4 | 6.1.4.0145 | Compatible |
| Microsoft SharePoint 2010 SP1 (all editions) | RTM | 6.0.0.809 | Compatible |
| Microsoft SharePoint Foundation 2013 | RTM | 6.0.0.809 | Compatible |
| Microsoft SharePoint 2013 | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2000 | - | - | Not compatible |
| Microsoft SQL Server 2005 | - | - | Not compatible |
| Microsoft SQL Server 2008 Workgroup | - | - | Not compatible |
| Microsoft SQL Server 2008 Web | - | - | Not compatible |
| Microsoft SQL Server 2008 Compact (CRM server) | - | - | Not compatible |
| Microsoft SQL Server 2008 Express (CRM server) | - | - | Not compatible |
| Microsoft SQL Server 2008 Standard SP3 (x64) | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2008 Standard R2 SP2 | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2008 Enterprise SP3 (x64) | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2008 Enterprise R2 SP2 | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2008 Datacenter SP2 (x64) | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2008 Datacenter R2 SP2 | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2008 Developer SP3 (x64) | RTM | 6.0.0.809 | Compatible* |
| Microsoft SQL Server 2008 Developer R2 SP2 | RTM | 6.0.0.809 | Compatible* |
| Microsoft SQL Express 2008 SP1 (x86 Only) (CRM for Outlook 2013) | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2008 Reporting Services | - | - | Not Compatible |
| Microsoft SQL Server 2008 Reporting Services R2 | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2012 Enterprise SP1 (x64) | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2012 BI SP1 (x64) | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2012 Standard SP1 (x64) | RTM | 6.0.0.809 | Compatible |
| Microsoft SQL Server 2012 SP2 | SP1 UR3 | 6.1.3.119 | Compatible |
| Microsoft SQL Server 2012 SP3 | SP1 UR4 | 6.1.4.0145 | Compatible |
| Microsoft SQL Server 2014 | SP1 UR2 | 6.1.2.112 | Compatible |
| Microsoft SQL Server 2014 SP1 | SP1 UR4 | 6.1.4.0145 | Compatible |
| Microsoft SQL Server 2014 SP2 | SP1 UR4 | 6.1.4.0145 | Compatible |
| Office for Mac (All Versions) | - | - | Not Compatible |
| Office 2003 (no longer supported) | - | - | Not Compatible |
| Office 2007 (Cached-Exchange Mode Only) | RTM | 6.0.0.809 | Compatible |
| Office 2010 (Cached-Exchange Mode Only) | RTM | 6.0.0.809 | Compatible |
| Office 2013 C2R (stand-alone) (Cached-Exchange Mode Only) | RTM | 6.0.0.809 | Compatible |
| Office 2013 C2R (side-by-side with Office 2010) (Cached-Exchange Mode Only) | RTM | 6.0.0.809 | Compatible |
| Office 2013 SP1 (Cached-Exchange Mode Only) | Update Rollup 2 | 6.0.2.43 | Compatible |
| Office 2013 SP1 with CRM 2013 SP1 (Cached-Exchange Mode Only) | Service Pack 1 | 6.1.0.581 | Compatible |
| Office 2016 (Cached-Exchange Mode Only) | SP1 UR 4 COD | 6.1.4.173 | Compatible |
| Windows 7 | RTM | 6.0.0.809 | Compatible |
| Windows 8.1 | Update Rollup 2 | 6.0.2.43 | Compatible |
| Windows 8.1 w/ update KB2919355 (web client only) | Update Rollup 3 | 6.0.3.106 | Compatible |
| Windows 10 | SP1 UR 4 | 6.1.4.0145 | Compatible |
| Windows Server 2003 | - | - | Not compatible |
| Windows Server 2008 Standard SP2 (x64) | RTM | 6.0.0.809 | Compatible |
| Windows Server 2008 Standard R2 SP1 | RTM | 6.0.0.809 | Compatible |
| Windows Server 2008 Enterprise SP2 (x64) | RTM | 6.0.0.809 | Compatible |
| Windows Server 2008 Enterprise R2 SP1 | RTM | 6.0.0.809 | Compatible |
| Windows Server 2008 Datacenter SP2 (x64) | RTM | 6.0.0.809 | Compatible |
| Windows Server 2008 Datacenter R2 SP1 | RTM | 6.0.0.809 | Compatible |
| Windows Web Server 2008 Datacenter SP2 (x64) | RTM | 6.0.0.809 | Compatible |
| Windows Web Server 2008 Datacenter R2 SP1 | RTM | 6.0.0.809 | Compatible |
| Windows Server 2012 Foundation | - | - | Not compatible |
| Windows Server 2012 Essentials | - | - | Not compatible |
| Windows Server 2012 Datacenter | RTM | 6.0.0.809 | Compatible |
| Windows Server 2012 Standard | RTM | 6.0.0.809 | Compatible |
| Windows Server 2012 R2 (CRM server) | Update Rollup 2 | 6.0.2.43 | Compatible |
| Windows Small Business Server | - | - | Not compatible |
* For non-production environments only.
** As of the December 2012 service update, Internet Explorer 7 is no longer supported for Microsoft Dynamics CRM Online.
For a list of mobile supportability with Microsoft Dynamics CRM 2015, see CRM for Tablets, CRM for Phones, and Tablet Browser support for Microsoft Dynamics CRM.
Notes
- 32-bit versions of Microsoft SQL Server 2008 and Microsoft SQL Server 2012 Reporting Services aren't supported.
- Microsoft SQL Server 2008 Workgroup isn't supported for running the Microsoft Dynamics CRM Reporting Extensions.
- Running a Microsoft SQL Server 2012 Reporting Services server in SharePoint mode isn't supported with Microsoft Dynamics CRM.
- The CRM for Outlook client doesn't support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)
For more information about System Requirements, see System Requirements and Required Components of the Microsoft Dynamics CRM 2013 Implementation Guide.