Article ID: 10022 - Last Review: September 19, 2011 - Revision: 2.0

OFF97: EPS File Is Not Printed or Is Printed Incorrectly Under Windows NT

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SYMPTOMS

When you print an Encapsulated PostScript (EPS) file, the file may fail to print or may be printed incorrectly.

CAUSE

This problem may occur when you print an EPS file under Microsoft Windows NT version 4.0.

RESOLUTION

To correct this problem, obtain Microsoft Office 97 Service Release 2 (SR-2).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

MORE INFORMATION

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261  (http://support.microsoft.com/kb/151261/EN-US/ ) OFF97: How to Obtain and Install MS Office 97 SR-2

APPLIES TO
  • Microsoft Word 97 Standard Edition
  • Microsoft Excel 97 Standard Edition
  • Microsoft PowerPoint 97 Standard Edition
Keywords: 
kbbug kbfix kbprint kbqfe KB10022