Article ID: 102116 - Last Review: May 24, 2007 - Revision: 2.3 How to Manually Delete Print Shares or PrintersThis article was previously published under Q102116 On This PageSUMMARY
If you are troubleshooting Windows NT or applications that are running
in Windows NT, you may need to verify that a print share or installed
printer has been completely deleted. The following information shows the
default locations in the registry database for references to installed
printers or print shares in Windows NT versions 3.1, 3.5, 3.51 and 4.0.
MORE INFORMATION
It is rarely necessary to remove a printer by altering the registry. In
most cases, you can remove a printer in Print Manager or the Printer
folder using the Remove or Delete Printer option. This immediately removes
the printer, but internally the spooler marks the printer for deletion and
does not actually delete the printer until the next time that the Spooler
Service starts. Therefore, you should stop and restart the Spooler Service
before attempting to recreate a printer, or before attempting to remove a
printer port that a recently deleted printer was using. Also, you should
close Print Manager or the Printers folder before restarting the Spooler.
In summary, if you use the Print Manager or Printers folder to remove a printer or printer port, then close Print Manager or the Printers folder, stop and restart the Spooler Service. If you reopen Print Manager or the Printers folder, and the printer or port is still present, then you should consider removing the printer or port by altering the registry. NOTE: ALL references must be deleted to ensure complete removal of the print share or installed printer. You must also either Stop and Start the Spooler Service or shutdown and restart Windows NT for these changes to take effect. Modifying the RegistryImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows
Windows NT 4.0If the printer is installed locally (My Computer), the printer information is located in the following registry keys:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2\Printer Name
If the printer is installed as a network printer (Network printer server
or \\server name), the printer information is located in the following registry keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Printer Name HKEY_CURRENT_USER\Printers\Connections\server name HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers\LanMan Print Services\Servers\server name\Printers\Printer Name Windows NT 3.51If the printer is installed locally (Create Printer), the printer information will be located in the following registry keys:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-1\Printer Name
If the printer is installed as a network printer (Connect to Printer), the
printer information is located in the following registry keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Printer Name HKEY_CURRENT_USER\Printers\Connections\server name HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers\LanMan Print Services\Servers\server name\Printers\Printer Name Windows NT 3.5If the printer was installed from Print Manager using the Connect To Printer option, the printer information will be located in the following keys:HKEY_USERS\S-user id number\Printers\Connections\server name\Printer Name
If the printer was installed from Print Manager using the Create Printer
option, the printer information will be located in the following keys:
HKEY_CURRENT_USER\Printers\Connections\\server name\Printer Name HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Current Version\Devices HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Current Version \PrinterPorts HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\Current Version\Print Manager\Printers
HKEY_USERS\SID Number\SOFTWARE\Microsoft\Windows NT\Current Version\Print Manager\Printers HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Current Version\Devices HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Current Version\Printer Ports HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-1 Windows NT 3.1If the printer was installed from Print Manager using the Connect To Printer option, the printer information will be located in the following keys:HKEY_USERS\S-user id number\Printers\Connections\server name\Printer Name
If the printer was installed from Print Manager using the Create Printer
option, the printer information will be located in the following keys:
HKEY_CURRENT_USER\Printers\Connections \\server name\Printer Name HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Devices HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\PrinterPorts HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\Current Version\Print Manager\Printers
There may also be references to printers in other ControlSets, such as
ControlSet001, but because this may be the Control Set for the Last
Known Good Configuration, it should not be modified.
HKEY_USERS\SID Number\SOFTWARE\Microsoft\Windows NT\Current Version\Print Manager\Printers HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Devices HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\Printer Ports HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers NOTE: If you intend to manually remove a printer driver you must do so before manually removing the printer and shares, because the registry entry is deleted when you manually remove the printer and shares. APPLIES TO
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