Article ID: 105747 - Last Review: September 30, 2003 - Revision: 3.0

LAN Manager Workstation Hangs with Sound Blaster Pro Card

This article was previously published under Q105747
Expand all | Collapse all

SYMPTOMS

You receive this error while trying to access voice files from a shared LAN Manager server directory using VPLAY.EXE:
810 Unexpected Network error - Abort,Retry,Fail
The keyboard freezes and you must hard boot to resume.

CAUSE

Concurrent operations being performed by the Sound Blaster Pro card and network adapter card create a timing conflict.

Protocol analyzer traces show this sequence:

  • The client sends a Server Message Block (SMB) C read byte range.
  • The server responds with an SMB read byte range response.
  • The server sends NETBIOS data frames until failure occurs.
  • The client fails to respond to the server; the redirector receives no acknowledgment due to a transport/media access failure.
  • The system returns then fails and generates a NET 810 error.

RESOLUTION

COMNDIS.COM is a terminate-and-stay-resident (TSR) program (included on your LAN Manager 2.2 installation disks) that prevents multiple processes from accessing the adapter card while it is handling an MS-DOS command.

Run setup and install COMNDIS.COM into the \LANMAN.DOS\NETPROG directory. To Autoexec.bat, add the line
Comndis X
where X is the interrupt setting used by the installed network adapter. Add this after netbind, if present, and before netstarting the workstation.

MORE INFORMATION

The problem was documented on this configuration:
IBM PS/2 8590 486/33 computer
TokenRing adapters including IBM TR 16/4, Proteon and Madge
NetBEUI or TCP/IP protocol
LAN Manager 2.2 Enhanced
MS-DOS 5.02
Creative Labs SoundBlaster Pro Adapter and software

APPLIES TO
  • Microsoft LAN Manager 2.2 Standard Edition
Keywords: 
kbprb KB105747
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

Article Translations