Article ID: 108729 - Last Review: January 18, 2007 - Revision: 2.1

OFF97: Color Shift Occurs When Printing in Windows 98

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SYMPTOMS

When you print a document from an Office 97 program, the colors contained in the document may not print as expected. For example, the color red prints as orange.
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CAUSE

This problem may occur if the following conditions are true:
  • You are using a printer driver that supports Image Color Matching (ICM).

    -and-

  • You are printing in Microsoft Windows 98.
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STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2.

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261  (http://support.microsoft.com/kb/151261/EN-US/ ) OFF97: How to Obtain and Install MS Office 97 SR-2
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APPLIES TO
  • Microsoft Word 97 Standard Edition
  • Microsoft Excel 97 Standard Edition
  • Microsoft PowerPoint 97 Standard Edition
  • Microsoft Windows 98 Standard Edition
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Keywords: 
kbbug kbfix kbqfe KB108729
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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