OFF97: Color Shift Occurs When Printing in Windows 98

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This article was previously published under Q108729

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SYMPTOMS

When you print a document from an Office 97 program, the colors contained in the document may not print as expected. For example, the color red prints as orange.

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CAUSE

This problem may occur if the following conditions are true:

You are using a printer driver that supports Image Color Matching (ICM).

-and-
You are printing in Microsoft Windows 98.

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Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2.

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 (http://support.microsoft.com/kb/151261/EN-US/ ) OFF97: How to Obtain and Install MS Office 97 SR-2

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APPLIES TO

Microsoft Word 97 Standard Edition
Microsoft Excel 97 Standard Edition
Microsoft PowerPoint 97 Standard Edition
Microsoft Windows 98 Standard Edition

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kbbug kbfix kbqfe KB108729

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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