Article ID: 108849 - View products that this article applies to.
This article was previously published under Q108849
The AnyKey keyboard on your Gateway 2000 computer performs incorrectly or doesn't respond.
If you accidentally or incorrectly reprogram a key or key combination on this keyboard, certain keys may perform incorrectly or may not respond at all. This may cause you to assume there is a problem with either MS-DOS or Microsoft Windows.
If you program your AnyKey keyboard incorrectly, you must reprogram the key(s) involved or reset the keyboard to restore normal functionality. You cannot restore keyboard functionality by restarting your computer or by unplugging the keyboard or computer.
To determine whether you have the AnyKey model of the Gateway 2000 keyboard, look at the diagram on page 3-12 of your "Gateway 2000 Computer System User's Guide." The AnyKey keyboard has a red Program indicator light in the upper right corner, above the numeric keypad. The AnyKey keyboard also has two complete sets of function keys, one across the top and one on the left side of the keyboard.
Reprogramming a Key on the AnyKey KeyboardUse the following instructions to reprogram a key on the AnyKey keyboard:
Resetting the Entire AnyKey KeyboardWhen your keyboard is malfunctioning due to incorrect AnyKey programming, you may be unable to determine which keys to reset, especially if more than one key or a key combination has been reprogrammed. In this case, you may need to reset the entire keyboard.
To reset the entire AnyKey keyboard to the default settings, press CTRL+ALT+SUSPEND MACRO. The Program indicator light on the keyboard flashes for a few seconds. When the Program light stops flashing, the process is complete.
NOTE: This procedure only works if the CTRL or ALT keys have not been reprogrammed. If the Program indicator light does not flash when you press CTRL+ALT+SUSPEND MACRO, you must reset the CTRL and ALT keys individually, using the procedure in the preceding section (for example, to reset the CTRL key, press REMAP, CTRL, CTRL). After you reset the CTRL and ALT keys, you can reset the entire keyboard.
For more information, consult your "Gateway 2000 Computer System User's Guide," or contact Gateway 2000 Technical Service.
The Gateway 2000 products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Note that the AnyKey Keyboard's ability to set the repeat rate is not compatible with Windows NT.
Note that in Windows 98, the numeric keypad on the AnyKey keyboard may not work with Accessibility Options.
"Gateway 2000 Computer System User's Guide," pages 3-16 through 3-25.
Article ID: 108849 - Last Review: January 18, 2007 - Revision: 1.2
Contact us for more help
Connect with Answer Desk for expert help.