Article ID: 113578 - Last Review: January 18, 2007 - Revision: 2.2

Setup Program on Drive Other Than Windows Drive

This article was previously published under Q113578
Expand all | Collapse all

SYMPTOMS

When you run the Setup program to install a program to a drive other than the drive that contains Microsoft Windows, the Custom setup dialog box does not display the disk space required on the drive that contains Microsoft Windows, even though the Setup program does install files to this drive.

For example, if Microsoft Windows is installed on drive C and you install a program to drive D, the Custom setup dialog box displays only the space required and the space available on drive D.

WORKAROUND

To view the space available and space required for some of the individual items that the Setup program installs, do the following:
  1. Select the option, such as Tools, in the Custom dialog box and click the Change Option button.
  2. The individual items that are installed for that option are displayed. Select an individual item in this dialog box (such as MS Info).
The directory for the currently selected item is displayed, as well as the required and available space on that drive.

Note that you cannot view the space required for all the files installed by the Setup program to the drive containing Microsoft Windows.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

APPLIES TO
  • Microsoft Access 97 Standard Edition
  • Microsoft Access 2.0 Standard Edition
  • Microsoft Access 95 Standard Edition
  • Microsoft Excel 97 Standard Edition
  • Microsoft Excel 95 Standard Edition
  • Microsoft Excel 5.0 Standard Edition
  • Microsoft Excel 5.0c
  • Microsoft Office 95 Standard Edition
  • Microsoft Office 4.0 Standard Edition
  • Microsoft Office 4.2 Standard Edition
  • Microsoft Office 4.3 Standard Edition
  • Microsoft PowerPoint 97 Standard Edition
  • Microsoft PowerPoint 95 Standard Edition
  • Microsoft PowerPoint 4.0 Standard Edition
  • Microsoft PowerPoint 4.0c
  • Microsoft Project 4.1 Standard Edition
  • Microsoft Project 4.0 Standard Edition
  • Microsoft Word 97 Standard Edition
  • Microsoft Word 95 Standard Edition
  • Microsoft Word 6.0 Standard Edition
  • Microsoft Word 6.0a
  • Microsoft Word 6.0c
  • Microsoft Works 3.0 Standard Edition
Keywords: 
KB113578
 

Article Translations

 

Related Support Centers