Cannot Install HP DeskJet Printer Driver Version 3.10

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q117430

Expand all | Collapse all

SYMPTOMS

The printer driver setup program for the Hewlett-Packard (HP) DeskJet family of printers fails, or you cannot print to your HP DeskJet printer.

Back to the top

CAUSE

This problem can be caused by the HP DeskJet family printer driver version 3.10. The setup program that ships with this driver, HPSETUP, is not compatible with Windows 95.

Back to the top

RESOLUTION

To correct this problem, use the DeskJet printer driver that ships with Windows 95.

Back to the top

MORE INFORMATION

The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Back to the top

APPLIES TO

Microsoft Windows 95

Back to the top

KB117430

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top