Article ID: 122748 - Last Review: February 20, 2007 - Revision: 2.2

Err Msg: Error 720: No PPP Control Protocols Configured

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SYMPTOMS

When you attempt to connect to a Remote Access Service (RAS) Server using the TCP/IP protocol, you may receive the following error message:

Error 720: No PPP control protocols configured.

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CAUSE

The RAS Server to which you are dialing does not have the TCP/IP protocol installed or configured for RAS.

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RESOLUTION

To resolve this issue, edit your phone book entry to use the same protocol the RAS Server is using.

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MORE INFORMATION

For more information on RAS Error 720, please see the following articles in the Microsoft Knowledge base:

ARTICLE-ID: 152605 (http://support.microsoft.com/kb/152605/EN-US/ )
TITLE : RAS Error 720 When Dialing Out

ARTICLE-ID: 123298 (http://support.microsoft.com/kb/123298/EN-US/ )
TITLE : RAS Errors 611 and 720 With PPP or SLIP

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