Article ID: 127022 - View products that this article applies to.
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
(http://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
In Windows you may experience any of the following behaviors:
This behavior can be caused by a lack of support for 16-bit direct memory access (DMA) on your computer.
If the sound card in your computer is set for a 16-bit DMA channel (5, 6, or 7), use Device Manager to change the card's configuration to an 8-bit DMA channel (0, 1, or 3). If the sound card is set for an 8-bit DMA channel, change it to a 16-bit DMA channel.
You may also need to run the configuration tool that is shipped with the sound card to change its DMA channel to match the Device Manager setting. If no configuration tool is shipped with the sound card, you may need to change jumpers on the card.
How to Change the DMA ChannelTo change the DMA channel setting for the sound card in Device Manager, follow these steps:
It may be possible to set the sound card to use single DMA mode only, if 16-bit wave files are causing problems. The Sound Blaster family of sound cards is software-configurable and can be set to single DMA mode with Device Manager. To do so, follow these steps: