"Bookmark not defined" error message when merging document that has TOC in Word for Mac

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Article ID: 127095 - View products that this article applies to.
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When you perform a mail merge to a new document, and the main document contains a table of contents or a table of figures, you receive the following error message, instead of page numbers, when you update the table:
ERROR! Bookmark not defined
Indexes and tables of authorities are not affected by this problem.

This does not happen when you perform the mail merge directly to the printer.


To work around this problem, use any of the following methods.

Method 1

Unlink the table of contents before merging to a new document. This converts the TOC field to actual text, and the table of contents can no longer be updated. If you want to update the table of contents, you must reinsert it.

Follow these steps to unlink the table of contents:
  1. Place the insertion point within the table of contents.
  2. Press CTRL+SHIFT+F9 (Windows), or the COMMAND key+SHIFT+F9 (Macintosh).

Method 2

Insert the table of contents after merging to the new document.

Method 3

Merge directly to the printer, instead of merging to a new document.


The GOTO fields and PAGEREF fields that display the page numbers in the table of contents remain linked after the merge, but the bookmarks they refer to are unlinked and are no longer available.


Article ID: 127095 - Last Review: September 18, 2011 - Revision: 3.0
  • Microsoft Word 2004 for Mac
  • Microsoft Word X for Mac
  • Microsoft Word 2001 for Mac
  • Microsoft Word 98 for Macintosh
kbmerge kbprb KB127095

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