This article provides basic troubleshooting tips for configuring the
Dynamic Host Configuration Protocol (DHCP) with Microsoft Network Client
Troubleshooting Tips and Techniques
- Clean boot your computer by removing terminate-and-stay-resident (TSR)
programs, and third party utilities from your CONFIG.SYS and
AUTOEXEC.BAT configuration files. Remove or minimize the use of memory
managers. Add back functionality until you discover the utility or
combination of utilities that is creating undesirable effects.
- Verify that the clients PROTCOL.INI and SYSTEM.INI files reflect your
configuration. For more information:
- See section 16: Network Settings in SYSTEM.INI of the README.TXT file
in the Microsoft Network Client directory.
- Check the online help available in SETUP.EXE. Use the F1 key to get
clarification on a specific option.
- Query in the Microsoft Knowledge Base for the name of your specific
network interface card (NIC).
- Force Microsoft Network Client to recreate the hidden DHCP
configuration file (DHCP.PRM):
The client automatically creates the DHCP.PRM (a hidden binary file) in
the installation directory.
- Use the ATTRIB command to remove the hidden and read-only file
- Delete the file.
- Quit and restart Microsoft Network Client to allow the file to be
- Verify the IP is functioning correctly by using PING, NET VIEW, NET
CONFIG, and NET DIAG on the client.
For more information see:
- The on-line help available for each command by typing /?.
NET VIEW /?
For PING help, type the command without any parameters.
- The README.TXT file in the Microsoft Network Client directory. Check
the table of contents for sections that pertain to your specific
You can run IPCONFIG on the client computer to check the client's IP
For additional information, please see the following articles in the
Microsoft Knowledge Base:
Ipconfig.exe Usage for MS-DOS 3.0 Network Client
Microsoft TCP/IP Protocol Comparison and FAQ
IPCONFIG Displays Invalid Results
DHCP-Enabled MS-DOS Clients Do Not Resolve Host Names
You can run DHCPADMN on the Windows NT Server to check the DHCP Server
Configuration. Use the Scope Active Leases option to verify that leasing is
occurring. For more information see:
- The Microsoft Windows NT Server TCP/IP manual, Chapter 4, Installing and
Configuring DHCP Servers.
DHCP (Dynamic Host Configuration Protocol) Basics
Article ID: 130875 - Last Review: October 31, 2006 - Revision: 1.1
- Microsoft Network Client 3.1
|kbinfo kbnetwork KB130875|Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.