Sybase SQLServer Services Fail to Start

Article translations Article translations
Article ID: 132155 - View products that this article applies to.
This article was previously published under Q132155
Expand all | Collapse all

SYMPTOMS

After you install Windows NT 3.5 Service Pack 2, one or all of the following error messages appear when you attempt to start Sybase SQLServer Services with a user account that has the "Log on as a service" user right:
Stop: Could not start the Sybase SQLServer_COMPUTERNAME service on \\COMPUTERNAME.

Error 0002: The system cannot find the file specified.

Stop: Could not start the Sybase MONServer_COMPUTERNAME_MS service on \\COMPUTERNAME.

Error 0002: The system cannot find the file specified.

Stop: Could not start the Sybase BCKServer_COMPUTERNAME_BS service on \\COMPUTERNAME.

Error 0002: The system cannot find the file specified.


The following events may appear in the system log:
Event ID: 7000
Source: Service Control Manager
Type: Error
Description: The Sybase SQLServer_COMPUTERNAME service failed to start
due to the following error: The system cannot find the file specified.

Event ID: 7000
Source: Service Control Manager
Type: Error
Description: The Sybase SQLServer_COMPUTERNAME_MS service failed to
start due to the following error: The system cannot find the file specified.

Event ID: 7000
Source: Service Control Manager
Type: Error
Description: The Sybase SQLServer_COMPUTERNAME_BS service failed to
start due to the following error: The system cannot find the file specified.

CAUSE

If the command string for a service contains multiple words, and the service logs on under an account other than LocalSystem, the service controller does not parse the command line correctly.

RESOLUTION

To correct this problem, do one of the following:

  • Install the latest U.S. Service Pack for Windows NT version 3.5.
  • Restore Sybase SQLServer services startup options to log on as the System Account.
  • Restore SERVICES.EXE from the original Windows NT 3.5 CD-ROM or floppy disks.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K

SQLServer is manufactured by Sybase, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Properties

Article ID: 132155 - Last Review: October 31, 2006 - Revision: 4.1
APPLIES TO
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
Keywords: 
KB132155
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com