Windows Explorer Does Not Refresh Disk Drives Automatically

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Article ID: 132575 - View products that this article applies to.
This article was previously published under Q132575
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SYMPTOMS

When you use Windows Explorer (Explorer.exe) to examine the contents of a disk drive, you see any of the following symptoms after you remove a disk from the disk drive and insert a new disk:
  • The right side of the Explorer window continues to display the contents of the original disk.
  • The right side of the Explorer window displays the contents of the new disk, but the left side continues to display folders from the original disk.
  • After expanding the disk drive branch by double-clicking the branch or by clicking the plus sign (+) to the left of the branch, the left side of the Explorer window displays folders from both the original disk and the new disk, and the right side continues to display the contents of the original disk.
This problem may also occur with other types of removable media, such as CD-ROM or Syquest drives.

CAUSE

On most computers, Windows Explorer is not automatically notified when the disk in a disk drive changes.

-or-

The Auto Insert Notification check box has been cleared in Device Manager, causing media changes not to be reported by the 32-bit CD-ROM driver.

RESOLUTION

After you remove a disk from a disk drive and insert a new disk, refresh the Windows Explorer display by clicking Refresh on the View menu, or by pressing F5.

-or-

To enable Windows 95 to update CD-ROM directory listings when you are using 32-bit drivers, follow these steps to enable the Auto Insert Notification option:
  1. In Control Panel, double-click the System icon.
  2. On the Device Manager tab, double-click CD-ROM, and then double-click the installed CD-ROM device.
  3. On the Settings tab, click the Auto Insert Notification check box to select it.
  4. Click Close. When you are prompted to restart your computer, do so.

Properties

Article ID: 132575 - Last Review: November 15, 2006 - Revision: 1.1
APPLIES TO
  • Microsoft Windows 95
Keywords: 
kbappcompatibility KB132575
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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