Help and Support
 

powered byLive Search

Mouse Pointer Disappears with S3 Video Adapter

Article ID:132626
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q132626

SYMPTOMS

When you are using an S3 video adapter with a resolution higher than 1024 x 768 x 256 colors or any resolution with more than 256 colors, the mouse pointer may disappear.

Back to the top

CAUSE

The S3 video driver has two sources for generating the pointer. The driver can use either the digital-to-analog converter (DAC) on the adapter or the S3 chip itself. The S3 driver uses the appropriate source based on the color depth and resolution.
The problem described in this article can occur if the DAC on the adapter is not working correctly.

Back to the top

RESOLUTION

To work around this problem, use software pointers instead of hardware pointers. To do so, follow these steps:
1.Click the Start button, point to Settings, then click Control Panel.
2.Double-click the System icon.
3.On the Performance tab, click Graphics.
4.Move the Hardware Accelerator slider one notch to the left (to the Most Accelerator Functions setting).
5.Click OK.

Back to the top


APPLIES TO
Microsoft Windows 95
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

Back to the top

Keywords: 
kbdisplay kbenv KB132626

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.