Article ID: 132883 - View products that this article applies to.
This article was previously published under Q132883
You may experience one of the following problems while using DriveSpace:
These errors can occur if the drive contains a folder with a path that contains more than 66 characters. For example, the following path contains more than 66 characters:
To work around this problem, follow these steps:
This is not a limitation in Windows or DriveSpace. Windows allows paths with more than 66 characters. However, MS-DOS does not allow these long paths. When you use the Automatically Fix Errors option in ScanDisk, a path that is longer than 66 characters is considered valid to Windows and invalid to MS-DOS.
ScanDisk does not try to fix the path because the path is valid to Windows However, when DriveSpace runs in mini-Windows mode, a folder with a path longer than 66 characters cannot be processed correctly.
This situation may occur when you are using user profiles because of the long directory structure that is created. User profiles can store the entire Start Menu directory structure, creating paths longer than 66 characters.
NOTE: If you start your computer to Safe Mode Command Prompt Only and then run ScanDisk at a command prompt, you receive messages indicating that your hard disk contains bad clusters. When you are prompted to do so, move the files to a new location, and then continue running ScanDisk.
NOTE: If ScanDisk for Windows does not give you an error message that the path is too long even if the Automatically Fix Errors check box is selected, enable the "Report MS-DOS mode name length errors" in ScanDisk advanced options.
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