Error Message: Could Not Start Print Job

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Article ID: 132908 - View products that this article applies to.
This article was previously published under Q132908
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SYMPTOMS

When you try to send a fax by printing to the Microsoft Fax service, you may receive one of the following error messages:
Could Not Start Print Job.
Windows cannot print due to a problem with the current printer setup.
If you attempt to fax a test page by clicking the Print Test Page button on the Microsoft Fax Properties dialog, you may receive the following error message:
Windows was unable to print the test page. Would you like to begin troubleshooting now?

CAUSE

One or more of the files required by the Microsoft Fax printer driver may be missing or damaged.

RESOLUTION

To resolve this problem, follow these steps:
  1. Click the Start button, point to Settings, and then click Printers.
  2. Use the right mouse button to click Microsoft Fax, and then click Delete on the menu that appears.
  3. Close the Printers folder.
  4. Click the Start button, point to Find, and then click Files Or Folders.
  5. Type awadpr32.exe in the Named box, and then click Find Now.
  6. Double-click the Awadpr32.exe file in the results box.

MORE INFORMATION

The "Could not start print job" error message can also occur if the Wpsuni.drv file is damaged. To resolve this issue, follow these steps:
  1. Click Start, point to Settings, click Control Panel, and then double- click Add/Remove Programs.
  2. Click the Windows Setup tab.
  3. Click the Microsoft Fax check box to clear it, and then click OK. When you are prompted to restart your computer, do so.
  4. Type the following line at a command prompt, and then press ENTER:
    ren c:\windows\system\wpsuni.drv wpsuni.old
  5. In Control Panel, double-click Add/Remove Programs.
  6. Click the Windows Setup tab.
  7. Click the Microsoft Fax check box to select it, and then click OK. When you are prompted to restart your computer, do so.

Properties

Article ID: 132908 - Last Review: November 15, 2006 - Revision: 1.1
APPLIES TO
  • Microsoft Windows 95
Keywords: 
kberrmsg kbprint KB132908
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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