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Wrong Drive Icon and Format for Removable Drive

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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Article ID:134608
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q134608

SYMPTOMS

The drive icon for a removable drive may be represented as a 3.5-inch floppy disk drive instead of a removable drive. When this occurs, you cannot format the drive using the graphical user interface (GUI) because the correct capacity for the drive is not listed in the Capacity box in the Format dialog box. Instead, you see only the capacities for a 3.5-inch floppy disk drive (1.44 MB and 2.88 MB).

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CAUSE

This problem may be caused by real-mode drivers for the removable drive in the Config.sys file.

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RESOLUTION

Format the drive using the FORMAT command at an MS-DOS prompt. Also, disable the real-mode drivers for the drive in the Config.sys file so that the drive is not real-mode-mapped.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
KB134608

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